WLTW Willis Towers Watson Public Limited Company

Willis launches Zest Insurance, a digital revolution for Australian SMEs

Willis launches Zest Insurance, a digital revolution for Australian SMEs

MELBOURNE, Australia, June 18, 2025 (GLOBE NEWSWIRE) -- Willis, a WTW business (NASDAQ: WTW), today launches Zest Insurance, a cutting-edge digital insurance platform tailored specifically for small and medium enterprises (SMEs) in Australia.

Zest Insurance represents a bold step forward in the digital transformation of SME insurance. It offers a seamless, fast and intuitive online experience backed by expert broker support. Designed to meet the evolving needs of modern business owners, Zest Insurance empowers SMEs to purchase, manage and renew their insurance policies entirely online.

James Baum, Head of Pacific, WTW says: “The launch of Zest Insurance comes at a pivotal time for the Australian SME market. With 97% of businesses having 20 or fewer employees, the platform is poised to serve a vast and growing segment of the market. Zest Insurance aims to bridge the gap between traditional insurance models and the digital expectations of modern SME owners.”

Brent Lehmann, Head of Commercial & Affinity, Pacific at Willis, adds: “SMEs are the backbone of the Australian economy, yet many still face outdated, complex processes when it comes to insurance. They increasingly demand convenience, speed and tailored insurance solutions. Zest Insurance is our answer to that challenge, bringing together digital convenience and trusted expertise in one powerful platform. It aims to make purchasing business insurance more straightforward for small business owners.”

The Australian SME market, valued at over AUD 9 billion in gross written premium, has been slower to adopt digital insurance solutions compared to global counterparts. Zest Insurance aims to close that gap by offering:

  • A fully digital customer journey – from insurance quote to bind, renewal, and policy management, all conducted online.
  • Industry-specific insurance solutions – with one dedicated insurer per industry to ensure tailored coverage to protect businesses.
  • User-friendly design – intuitive forms and interfaces built to enhance and simplify the customer experience.
  • Insurance broker support on demand – expert advice available when needed, ensuring confidence and clarity.

Zest Insurance will be available initially to businesses in the administration and support services industry, including bookkeepers, payroll services, management and marketing consultants, market research firms and more, with plans to expand industry offerings in future phases. Zest Insurance policies for this first industry will be exclusively underwritten by Chubb, a world leader in insurance.

James adds: “We’ve built Zest Insurance to be more than just a platform. It’s a new way of thinking about SME insurance. It’s about simplicity, transparency and putting the customer first. Together, we’re setting a new standard for SME insurance, starting in Australia.”

For more information, visit: .

About WTW

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help organizations sharpen their strategy, enhance organizational resilience, motivate their workforce and maximize performance.

Working shoulder to shoulder with our clients, we uncover opportunities for sustainable success—and provide perspective that moves you. Learn more at wtwco.com.

Media contact

Clara Goh:



EN
19/06/2025

Underlying

Reports on Willis Towers Watson Public Limited Company

 PRESS RELEASE

WTW to Announce Second Quarter Earnings on July 31, 2025

WTW to Announce Second Quarter Earnings on July 31, 2025 LONDON, July 09, 2025 (GLOBE NEWSWIRE) -- WTW (NASDAQ: WTW), a leading global advisory, broking and solutions company, will announce its financial results for the second quarter on Thursday, July 31, 2025, before the market opens. The company will host a conference call to discuss its financial results at 9:00 a.m. Eastern Time on Thursday, July 31, 2025. A live, listen-only webcast of the conference call will be available on WTW’s . Analysts and institutional investors may participate in the conference call’s question-and-answer s...

 PRESS RELEASE

The sun is shining on renewable energy, according to latest Willis Ren...

The sun is shining on renewable energy, according to latest Willis Renewable Energy Market Review LONDON, July 09, 2025 (GLOBE NEWSWIRE) -- Although carbon-based clean technologies are expected to see only marginal growth, renewable and clean energy technologies are projected to grow exponentially to meet rising global demand. Looking ahead, despite ongoing global pressures and with softening market conditions, optimism is anticipated to persist according to the  published today by Willis, a WTW business (NASDAQ: WTW). The review, titled Next-gen renewables: Risk resilience and insurance...

 PRESS RELEASE

Most US employers not budging on budgets, salary increases remain flat

Most US employers not budging on budgets, salary increases remain flat NEW YORK, July 08, 2025 (GLOBE NEWSWIRE) -- Average salary increase budgets for US companies in 2026 are expected to remain stable at 3.5%, matching 2025’s actual increases. This is according to the latest Salary Budget Planning Report by WTW (NASDAQ: WTW), a leading global advisory, broking and solutions company. Three out of five organizations saw their salary budgets change in the last pay cycle. More than half (53%) of these organizations reported no change between their anticipated and actual pay budgets in 2025....

 PRESS RELEASE

Willis launches $200m facility to tackle global geopolitical uncertain...

Willis launches $200m facility to tackle global geopolitical uncertainty for cargo owners Undercover is a market-first insurance solution for cargo owners facing increasing geopolitical risk LONDON, July 08, 2025 (GLOBE NEWSWIRE) -- Willis, a WTW business (NASDAQ: WTW), has launched , a new $200 million facility, combining coverage for a range of geopolitical exposures faced by cargo owners worldwide. Developed by Willis in a joint proposition with specialist insurer, Markel, Undercover offers a unique approach to the risk transfer of cargo, war on land, terrorism, political violence a...

 PRESS RELEASE

WTW appoints Alena Kharkavets as Head of Claims in North America

WTW appoints Alena Kharkavets as Head of Claims in North America NEW YORK, July 07, 2025 (GLOBE NEWSWIRE) -- WTW (NASDAQ: WTW), a global advisory, broking and solutions company, today announced that Alena Kharkavets has been appointed North American Head of Claims in its Insurance Consulting and Technology (ICT) business. Kharkavets comes to WTW from Intact Financial Corporation (TSE: IFC), Canada’s largest provider of property and casualty insurance, where she held progressively senior roles and spent nearly twenty years building deep, end-to-end expertise in pricing, claims, underwriti...

ResearchPool Subscriptions

Get the most out of your insights

Get in touch