BL43 Bridgeline Digital Inc.

Leading Insurance Provider Chooses Bridgeline’s HawkSearch

Leading Insurance Provider Chooses Bridgeline’s HawkSearch

WOBURN, Mass., Feb. 06, 2024 (GLOBE NEWSWIRE) -- Bridgeline Digital, Inc. (NASDAQ: BLIN), a provider of marketing software, announced today a new partnership with a national insurance provider to implement Bridgeline’s HawkSearch on its customer resources portal and app.

HawkSearch will support the company's growth strategy by integrating its AI-powered search to allow clients to navigate thousands of pages within its customer service portal and claim management app. The Insurance Company has over $4 billion in assets, some of the highest ratings in the nation, and serves tens of thousands of customers through its customer resources online.

The insurance company is leveraging HawkSearch’s Rapid UI to quickly launch its site search to help clients and prospective clients find FAQs, policy information, and documents in their online resource library. The FAQ section uses accordion functionality for ease of navigation, while the Pages tab directs users to the appropriate content. With HawkSearch’s Rapid UI and developer portal, the insurance company’s in-house team will be able implement HawkSearch themselves, exemplifying the seamless integration of Bridgeline's technology with the client's existing site infrastructure.

HawkSearch will also incorporate AI-driven policy recommendations and merchandising rules to promote additional products available specific to the state of origin to drive increased order value and conversion.

Ari Kahn, CEO of Bridgeline Digital, comments on the collaboration: "Our work with this insurance provider demonstrates our commitment to delivering advanced search solutions that meet the specific needs of our clients. By integrating HawkSearch, we will improve the user experience for the company's diverse client base."

About Bridgeline Digital

Bridgeline helps companies grow online revenue by increasing traffic, conversion rates, and average order value. To learn more, please visit .

Contact:

‍Danielle Colvin

SVP of Marketing

Bridgeline Digital



EN
06/02/2024

Underlying

BL43Bridgeline Digital Inc.

To request access to management, click here to engage with our
partner Phoenix-IR's CorporateAccessNetwork.com

Reports on Bridgeline Digital Inc.

 PRESS RELEASE
Free
BL43 Bridgeline Digi...

Bridgeline Announces Financial Results for the Fourth Quarter of Fisca...

Bridgeline Announces Financial Results for the Fourth Quarter of Fiscal 2024 WOBURN, Mass., Dec. 23, 2024 (GLOBE NEWSWIRE) -- Bridgeline Digital, Inc. (NASDAQ: ), a global leader in AI-powered marketing technology, today announced financial results for its fiscal fourth quarter ended September 30, 2024. “HawkSearch is the leader in AI-powered product discovery. This year we nearly doubled our sales contracts, launched a new HawkSearch site every week, had better than 103% net revenue retention for HawkSearch, and released 5 AI products under the HawkSearch brand,” said Ari Kahn, Bridge...

December 23, 2024 1 EN
 PRESS RELEASE
Free
BL43 Bridgeline Digi...

Bridgeline to Report Financial Results for the Fourth Quarter of Fisca...

Bridgeline to Report Financial Results for the Fourth Quarter of Fiscal 2024 WOBURN, Mass., Dec. 20, 2024 (GLOBE NEWSWIRE) -- (NASDAQ: BLIN), a global leader in AI-powered marketing technology, announced today that it will release its financial results for the fourth quarter of fiscal 2024 after market close on Monday, December 23, 2024. On that day, Ari Kahn, the Company's President and Chief Executive Officer, and Thomas Windhausen, the Company's Chief Financial Officer, plan to host a live conference call at 4:30 p.m. ET to discuss the financial results.The details and registration l...

December 20, 2024 1 EN
 PRESS RELEASE
Free
BL43 Bridgeline Digi...

HawkSearch Introduces GenAI-Powered PDF Data Capture Feature

HawkSearch Introduces GenAI-Powered PDF Data Capture Feature WOBURN, Mass., Dec. 19, 2024 (GLOBE NEWSWIRE) -- Bridgeline Digital, Inc. (NASDAQ: BLIN), a provider of AI-driven marketing technology, has announced a new Smart Response feature for HawkSearch that analyzes PDF content and delivers specific answers to user queries. The innovation includes tools for extracting content from large PDF repositories and using Generative AI (GenAI) to create helpful search features such as thumbnails of PDFs, summaries of pages within each PDF, and extraction of other important metadata such as file ...

December 19, 2024 1 EN
 PRESS RELEASE
Free
BL43 Bridgeline Digi...

HawkSearch Unveils AI-Powered Unified Search

HawkSearch Unveils AI-Powered Unified Search WOBURN, Mass., Dec. 10, 2024 (GLOBE NEWSWIRE) -- Bridgeline Digital, Inc. (NASDAQ: BLIN), a provider of AI-driven marketing technology, will enhance HawkSearch by integrating keyword and concept search into a unified, intelligent search bar which will be known as “Unified Search”. This innovation combines HawkSearch’s precise Keyword Search with the natural language processing capabilities of Concept Search, delivering faster and more relevant results to improve customer experiences and drive engagement. Unified Search is part of Bridgeline’s ...

December 10, 2024 1 EN
 PRESS RELEASE
Free
BL43 Bridgeline Digi...

HawkSearch Introduces GenAI Smart Facets

HawkSearch Introduces GenAI Smart Facets WOBURN, Mass., Dec. 05, 2024 (GLOBE NEWSWIRE) -- Bridgeline Digital, Inc. (NASDAQ: BLIN), a provider of AI-driven marketing technology, has launched Smart Facets, the latest feature in HawkSearch’s Smart Response product line. Powered by Generative AI, Smart Facets automatically selects relevant facets in response to natural language searches. Smart Facets adds to the current list of Smart Response options offered by HawkSearch including Conversational Search and Smart Summary. Smart Facets transforms the search experience by seamlessly integratin...

December 5, 2024 1 EN

ResearchPool Subscriptions

Get the most out of your insights

Get in touch