ESPAS and Steinehelden Use Descartes’ Solution to Optimize Ecommerce Productivity by 500% While Supporting Special Needs of Workers
LEIPZIG, Germany and ATLANTA, Oct. 28, 2025 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that Switzerland’s ESPAS, a non-profit foundation for labor integration that manages ecommerce fulfillment for various web shops, and Germany’s Steinehelden, a non-profit company that operates an online shop for LEGO® products, are using Descartes’ ecommerce warehouse management system (WMS) to optimize ecommerce fulfillment processes, reduce error rates and increase customer satisfaction. With its user-friendly interface and the ability to tailor workflows to the needs of employees, the solution is also supporting the integration of persons with and without disabilities into the workforce.
“Our employees are people who face barriers in the primary labor market, but who want to actively contribute their skills and motivation,” said Danja Klink, Head of Services of ESPAS. “While most have no background in logistics, with Descartes’ ecommerce WMS, they can take on fulfillment activities independently, such as picking orders. This not only boosts operational efficiency but also gives employees greater self-confidence and responsibility in day-to-day work. Since deploying the solution in 2022, we’ve increased order processing productivity by 500 percent by automating manual processes and significantly reducing error rates. In addition, every employee can work on any order, which is particularly important as disabilities can often lead to short-term absences.”
“Logistics and order processing are at the heart of Steinehelden,” said David Lyle, Managing Director at the organization’s parent company Gemeinnützige Integrationsgesellschaft Kaiserslautern mbH. “We benefit from optimized order processing enabled by the Descartes solution, especially during peak periods at Christmas and Easter, and our employees benefit daily from its ease-of-use and configurability. For example, deaf and autistic team members appreciate the clear, visual user interface, and employees of short stature receive customized pick lists to ensure they only pick products that are stored within reach. This noticeably simplifies processes, reduces error rates, increases employee satisfaction and has helped us to improve customer service.”
“We are delighted that our solution is helping to improve ecommerce fulfillment efficiency and satisfaction for employees and end customers at ESPAS and Steinehelden,” said Dirk Haschke, Vice President & General Manager, Ecommerce at Descartes. “While the supply chain and logistics industry continues to grapple with pervasive workforce challenges, modern logistics technologies can help companies drive greater levels of operational efficiency with existing resources, and they can also help support recruitment and retention strategies centered on facilitating access to the labor market for all people.”
For further insights into how companies are addressing workforce challenges in logistics, see the Descartes study:
About Descartes
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, security and sustainability of logistics-intensive businesses. Customers use our modular, software-as-a-service solutions to route, track and help improve the safety, performance and compliance of delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world’s largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at , and connect with us on and .
About ESPAS
ESPAS is a leading specialist in customized work integration in the greater Zurich area, with locations in Zurich, Richterswil, and Winterthur. As a social enterprise, it is committed to the professional and social rehabilitation of people with mental or physical disabilities. ESPAS offers tailor-made integration programs, adapted workplaces, and professional services such as fulfillment, telephone service, and document scanning. This gives employees meaningful work, strengthens their self-determination and self-esteem, and companies which outsource orders benefit from high quality with social added value. For more information, visit .
About Steinehelden
Based in Kaiserslautern, Steinehelden is a non-profit, inclusive company that brings people with and without disabilities together to operate an online shop dedicated entirely to the fascination of LEGO®. Whether for young or old, beginners or experienced builders, SteineHelden offers a diverse range of LEGO® products sets—from the latest releases to rare collectibles and affordable offers. We create a work environment based on respect, collaboration and joy in our work and, with every purchase from us, you actively contribute to social inclusion. Find out more at .
Global Media Contact
Cara Strohack
Cautionary Statement Regarding Forward-Looking Statements
This release contains forward-looking information within the meaning of applicable securities laws (“forward-looking statements”) that relate to Descartes’ ecommerce solution offerings and potential benefits derived therefrom; and other matters. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. Such factors include, but are not limited to, the factors and assumptions discussed in the section entitled, “Certain Factors That May Affect Future Results” in documents filed with the Securities and Exchange Commission, the Ontario Securities Commission and other securities regulatory authorities across Canada including Descartes’ most recently filed annual and interim management’s discussion and analysis which are available under Descartes’ profile through the EDGAR website at or through the SEDAR+ website at . If any such risks actually occur, they could, among other consequences, materially adversely affect our business, financial condition or results of operations. In that case, the trading price of our common shares could decline, perhaps materially. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Forward-looking statements are provided for the purposes of providing information about management’s current expectations and plans relating to the future. Readers are cautioned that such information may not be appropriate for other purposes. We do not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.
