III Information Services Group Inc.

Multicloud Trend Leads Brazilian Companies to Oracle

Many enterprises in Brazil are adopting Oracle Cloud Infrastructure (OCI) as part of a widespread migration to multicloud environments, according to a new research report published today by Information Services Group () (Nasdaq: ), a global AI-centered technology research and advisory firm.

The 2024 ISG Provider Lens™ Oracle Cloud Ecosystem report for Brazil finds that healthcare, retail, financial services and other industries are assembling seamless multicloud operations to improve IT security, scalability and cost efficiency. Many are adopting OCI, partly for its ability to provide a secure, platform-agnostic cloud environment through Oracle’s partnerships with hyperscale providers, including AWS, Microsoft Azure and Google Cloud.

“Brazilian enterprises need the right mix of cloud platforms to meet their unique operational and cost requirements, and they want to minimize cloud integration effort,” said Bill Huber, partner, digital platforms and solutions, for ISG. “They are turning to Oracle and its ecosystem partners for help in building flexible, optimized cloud environments.”

As part of their modernization initiatives, companies in Brazil are also adopting Oracle Fusion Cloud Applications, including ERP, HR and supply chain management solutions, ISG says. They often make this move to improve agility and regulatory compliance. By running Oracle Fusion Cloud Applications on OCI, enterprises seek to achieve greater performance, security and availability.

Keeping data private and secure is a top priority for Brazilian companies migrating to the cloud, especially in sensitive industries such as finance and healthcare, the report says. Many organizations are now adopting Oracle’s private and sovereign cloud offerings to keep control of their data and comply with strict regulations.

As Oracle integrates AI and ML capabilities across its product suite, Brazilian enterprises are evaluating these initiatives while preparing to use them in production, ISG says. The AI and ML integrations include tools to enhance automation, optimize data analysis and prevent unauthorized access and data removal.

The growing adoption of Oracle cloud solutions in Brazil has created new client demands on the Oracle ecosystem, ISG adds. Enterprises seek more local Oracle-certified partners with deep knowledge of Brazil’s regulatory and business landscape. Small and medium-sized businesses want providers to offer more solutions tailored to their scale and budget.

“Oracle has enormous potential in the Brazilian cloud market,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “Its ecosystem is quickly growing to meet the wide-ranging needs of enterprises throughout the country.”

The report also examines other trends affecting the Oracle cloud ecosystem in Brazil, including growing expectations for managed services providers to help clients reinvest cloud cost savings and the new ability for enterprises to receive support from both Oracle and AWS through a recently formed partnership.

For more insights into the cloud-related challenges faced by enterprises in Brazil, plus ISG’s advice on addressing them, see the ISG Provider Lens™ Focal Points briefing .

The 2024 ISG Provider Lens™ Oracle Cloud Ecosystem report for Brazil evaluates the capabilities of 36 providers across four quadrants: Consulting and Advisory Services, Implementation and Integration Services, Managed Services and OCI Solutions and Capabilities.

The report names Accenture, EBS-IT, Ninecon, V8.Tech and Wipro as Leaders in all four quadrants. It names Deloitte and KPMG as Leaders in three quadrants each. Dedalus, Lanlink and SOMMA-IT are named as Leaders in two quadrants each. G&P, Kyndryl, Peloton, PwC and Tech Mahindra are named as Leaders in one quadrant each.

In addition, Dedalus, G&P, SkyOne and TIVIT are named as Rising Stars — companies with a “promising portfolio” and “high future potential” by ISG’s definition — in one quadrant each.

Customized versions of the report are available from and .

In the area of customer experience, Capgemini is named the global ISG CX Star Performer for 2024 among Oracle cloud ecosystem providers. Capgemini earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, which is part of the , the premier quality recognition for the technology and business services industry.

The 2024 ISG Provider Lens™ Oracle Cloud Ecosystem report for Brazil is available to subscribers or for one-time purchase on this .

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this .

About ISG

(Nasdaq: ) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.

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26/02/2025

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