LONDON--(BUSINESS WIRE)--

A growing cloud-first approach is introducing new possibilities and potential for enterprises but also putting increased pressure on U.K. networks, according to a new research report published today by Information Services Group () (Nasdaq: ), a leading global technology research and advisory firm.

The 2023 ISG Provider Lens™ Network — Software Defined Solutions and Services report for the U.K. predicts that software-defined inter-cloud connectivity will serve as the backbone of next-generation networks. Because U.K. enterprises may have users distributed across thousands of sites, telcos have adopted a strategic approach to ensure uniform quality of the end-user experience.

“Providers recognize that employer networks are no longer monolithic,” said Jon Harrod, director, network advisory, for ISG in the UK. “That is why network orchestration has taken center stage.”

According to the ISG report, over the past few years, customer applications have grown far more distributed. That trend is expected to continue in the short to medium term, the report says. While moving office connectivity to the cloud and/or the internet can be complex and incur substantial costs for enterprises, several providers have directed their efforts to making this connectivity seamless and more cost-effective. In addition, the steady growth of edge computing will require a more inclusive cloud ecosystem, ISG says.

As enterprises move more of their workload to the cloud, especially in multicloud environments, network service providers are structuring their offerings to help customers connect to and establish connections between clouds, the ISG report says. Several service and solution providers are developing strategies to make this inter-cloud connectivity a key differentiator for cloud-native network investments. According to the ISG report, these providers are focusing their efforts on intent-based networking (IBN), a highly automated and orchestrated process that improves network operations and uptime by handling certain day-to-day networking tasks automatically instead of depending on manual intervention from engineers.

“Enterprises seek reduced latency and higher throughput,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “That is why many of them are adopting a cloud-first, cost-saving approach.”

The report also examines how enterprises are moving toward zero trust network access (ZTNA) and adopting cloud-based security services, especially to support hybrid and remote workers.

The 2023 ISG Provider Lens™ Network — Software Defined Solutions and Services report for the U.K. evaluates the capabilities of 47 providers across five quadrants: Managed SD-WAN, SDN Transformation Services (Consulting and Implementation), Enterprise Networks Technology and Service Suppliers, Edge Technologies and Services, and SASE Solutions and Service.

The report names BT, HCLTech, Orange Business, Tech Mahindra, Vodafone and Wipro as Leaders in all five quadrants, while Colt and Deutsche Telekom are named as Leaders in four quadrants each. Tata Communications and VMO2B are named as Leaders in three quadrants each, while Accenture, Microland and NTT are named as Leaders in two quadrants each. Lumen and Verizon are named as Leaders in one quadrant each.

In addition, DXC Technology and Microland are named as Rising Stars — companies with a “promising portfolio” and “high future potential” by ISG’s definition — in two quadrants each, while Logicalis is named a Rising Star in one quadrant.

A customized version of the report is available from .

The 2023 ISG Provider Lens™ Network — Software Defined Solutions and Services report for the U.K. is available to subscribers or for one-time purchase on this .

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this .

A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.

About ISG

ISG (Information Services Group) (Nasdaq: ) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit .

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