TRU TransUnion

Renters Managing Debt Responsibly Despite Rising Financial Hardship

Renters Managing Debt Responsibly Despite Rising Financial Hardship

TransUnion analysis highlights underlying strength of the rental market

CHICAGO, June 15, 2020 (GLOBE NEWSWIRE) -- The COVID-19 pandemic continues to demonstrate a broad impact on consumer finances with a new highlighting its effect on the rental market. The percentage of renters that entered “Acute Relief” programs between the months of March and April increased 25% month-over-month in the wake of COVID-19. However, enrollment in such programs enabled consumers to maintain good financial standing on current accounts until they attain more financial stability.

The Acute Relief metric is defined as a tradeline in forbearance, deferment or payment suspension due to the impacts of a natural disaster. These resources allow consumers to suspend payments with a lender for various credit obligations, and can offer consumers much needed payment flexibility during periods of financial uncertainty. For property managers and operators, this metric may also serve as an early indicator of future financial hardship during prolonged unfavorable market conditions.

The analysis found that renters are being prudent with new credit borrowing and are not taking on new forms of debt as a response to COVID-19. The percentage of renters that opened a new tradeline in the past six months decreased from 37.8% in March to 36.7% in April and only slightly increased when compared to April 2019 (0.9% year-over-year).

“Forbearance and deferment programs have given renters a leg-up during this unexpected economic downturn – and it appears many renters have reduced their immediate debt obligations in the near-term,” said Maitri Johnson, vice president of TransUnion’s tenant & employment business. “COVID-19 has had a significant effect on the financial health and stability of the renter population. As this situation and the economic landscape continues to evolve, early financial hardship indicators can help property owners and operators better understand consumers and make more informed decisions regarding their portfolio.”

Despite the economic pressures a majority of renters are facing, credit card utilization rates have been decreasing month-over-month across the entire portfolio. At the end of 2019 the average renter was utilizing 45.3% of their available credit line(s). As of the end of April, utilization rates fell to 39.8%, representing a 13.7% decrease year to date.

Utilization of Open Credit Cards for Renters is Declining

 



Date
Dec – 2019Jan – 2020Feb – 2020Mar – 2020Apr – 2020
 



Percentage
 



45.3%
 



45.1%
 



44.4%
 



42.1%
 



39.8%

This decrease in credit card usage demonstrates renters are actively controlling balances across all credit obligations and suggests they are avoiding placing rent payments on their credit cards. Report found that consumers are paying down their credit card balances to ensure further liquidity – with the average balance per consumer decreasing from $5,645 to $5,437 between March and April 2020.

These measures show renters have been managing their debt responsibly and rent payments have not yet been materially impacted. The number of consumers continuing to pay rent is largely on par with 2019, with being made at a slightly lower level versus prior years — a 3.1% drop from 97.7% to 94.6% year-over-year between April 2019 and April 20201. While consumers have continued to pay rent thus far, that does not necessarily mean there are not concerns about the continued ability to do so. The most recent indicated that 30% of consumers whose income has been impacted by COVID-19 expressed concerns about their future ability to pay rent.

“Right now there is little indication that renters are increasing their debt or taking on new lines of credit. The presence of federal stimulus packages have offered temporary relief for many consumers, but it is yet to be determined whether this is merely postponing payment risk increases for renters. If renters are placed under greater financial strain in the coming months, property managers should take a deeper dive on resident behaviors to better forecast the likelihood of future rent payments while actively building trust with their community,” said Johnson.

For more information on , please . To learn more about resident insights, demographics and behaviors, please visit .

About TransUnion (NYSE: TRU)

TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing a comprehensive picture of each person so they can be reliably and safely represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good.®

A leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people.


1 National Multifamily Housing Council (NMHC):

ContactDave Blumberg
 TransUnion
  
E-mail
  
Telephone312-972-6646

EN
15/06/2020

Underlying

To request access to management, click here to engage with our
partner Phoenix-IR's CorporateAccessNetwork.com

Reports on TransUnion

 PRESS RELEASE

TransUnion Finds U.S. Consumer Credit Market Showing Signs of Stabilit...

TransUnion Finds U.S. Consumer Credit Market Showing Signs of Stability and Measured Growth at Mid-Point of 2025 Q2 2025 TransUnion Credit Industry Insights Report explores the latest credit trends CHICAGO, Aug. 14, 2025 (GLOBE NEWSWIRE) -- American consumers are exhibiting steady and disciplined credit behavior, with signs of stabilization and measured growth across key lending categories—even as they continue to navigate a complex economic landscape. These insights come from TransUnion’s (NYSE: TRU) newly released , which highlights steady and measured credit usage. While credit card ...

 PRESS RELEASE

Canadian Credit Market Shows Signs of Recovery as New Mortgages Rise 5...

Canadian Credit Market Shows Signs of Recovery as New Mortgages Rise 51% Year-Over-Year Key findings from TransUnion report: Inflation continues to be a key driver of the growth in consumer balances over the last three years, with average non-mortgage balances rising 10% since 2022Home affordability remains a challenge as average new mortgage sizes climbed 6.9% year-over-year, driven by renewed housing demandRegional disparities in cost of living and wage growth contributed to varying delinquency trends across Canadian provinces; Alberta saw the highest level of serious delinquency (90+ da...

 PRESS RELEASE

TransUnion Finds Auto Insurance Shopping Peaked in March and Remained ...

TransUnion Finds Auto Insurance Shopping Peaked in March and Remained Elevated Throughout Q2 2025 Targeted marketing will be critical to retention and acquisition efforts as carriers compete for increasingly mobile customers CHICAGO, Aug. 12, 2025 (GLOBE NEWSWIRE) -- Auto insurance shopping in Q2 2025 increased 18% compared to the same period in 2024. Home insurance shopping was up 9% year over year, according to TransUnion (NYSE: TRU) research. Looking at the first half of 2025, the year-over-year increase in auto insurance shopping activity appeared to achieve a near-term peak in Mar...

 PRESS RELEASE

TransUnion Declares Second Quarter 2025 Dividend of $0.115 per Share

TransUnion Declares Second Quarter 2025 Dividend of $0.115 per Share CHICAGO, Aug. 08, 2025 (GLOBE NEWSWIRE) -- TransUnion (NYSE: TRU) today announced that its Board of Directors declared a cash dividend of $0.115 per share for the second quarter 2025. The dividend will be payable on September 8, 2025, to shareholders of record on August 22, 2025. About TransUnion (NYSE: TRU) TransUnion is a global information and insights company with over 13,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We...

 PRESS RELEASE

New TransUnion Analysis Finds 18 Million Auto Loan Borrowers Could Sav...

New TransUnion Analysis Finds 18 Million Auto Loan Borrowers Could Save Substantial Money by Refinancing Their Loans Refinancing offers savings potential and improved performance for lenders CHICAGO, July 31, 2025 (GLOBE NEWSWIRE) -- As inflation remains persistent and interest rates stay elevated, many consumers continue to face pressure on their household budgets—prompting a growing search for ways to improve monthly cash flow. from TransUnion (NYSE: TRU) reveals that auto loan refinancing may offer a meaningful path to savings for millions of consumers, while also presenting a valua...

ResearchPool Subscriptions

Get the most out of your insights

Get in touch