ZEN Zendesk Inc.

Zendesk Announces Date of Third Quarter 2020 Financial Results

Zendesk Announces Date of Third Quarter 2020 Financial Results
EN
12/10/2020

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ZEN ZENDESK INC.

Zendesk Announces Third Quarter 2022 Results

SAN FRANCISCO--(BUSINESS WIRE)-- Zendesk, Inc. (NYSE: ZEN) today reported financial results for the third quarter ended September 30, 2022. Results for the Third Quarter 2022 Revenue was $416.9 million for the quarter ended September 30, 2022, an increase of 20% over the prior year period. GAAP net loss for the quarter ended September 30, 2022 was $59.1 million, and GAAP net loss per share (basic and diluted) was $0.48. Non-GAAP net income was $39.4 million, and non-GAAP net income per share was $0.32 (basic) and $0.28 (diluted). Non-GAAP net income excludes approximately $81.7 million in sh...

October 27, 2022 1 EN
 PRESS RELEASE
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ZEN ZENDESK INC.

Zendesk Announces Date of Third Quarter 2022 Financial Results

SAN FRANCISCO--(BUSINESS WIRE)-- Zendesk, Inc. (NYSE: ZEN) today announced that it will release financial results for the third fiscal quarter ending September 30, 2022 following the close of the U.S. markets on Thursday, October 27, 2022. As a result of the previously announced definitive merger agreement under which an investor group led by Hellman & Friedman and Permira will acquire all outstanding shares of Zendesk common stock in an all-cash transaction, Zendesk will not conduct an earnings conference call. Any further material information relevant to the transaction will be provided in ...

October 20, 2022 1 EN
 PRESS RELEASE
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ZEN ZENDESK INC.

The Zendesk Foundation Announces First Inaugural Impact Awards Recipie...

SAN FRANCISCO--(BUSINESS WIRE)-- The today announced that 25 nonprofit organizations will receive a share of $US 500,000 in cash grants, as well as free Zendesk software, through the Foundation’s first global Tech for Good Impact Awards. Four nonprofits were awarded the highest grant amount of $US 50,000 each. The combination of cash grants and technology is designed to empower a range of social impact initiatives to scale operations in order to further help communities and people in need. “We believe democratizing access to technology is a key part of creating a more equitable society,” sai...

October 19, 2022 1 EN
 PRESS RELEASE
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ZEN ZENDESK INC.

Zendesk Launches New Customer Sentiment and Intent Functionality Power...

SAN FRANCISCO--(BUSINESS WIRE)-- Zendesk, Inc. (NYSE: ZEN) today announced Intelligent Triage and Smart Assist, new AI solutions empowering businesses to triage customer support requests automatically and access valuable data at scale. By democratizing access to these solutions, companies can see value in minutes by understanding intent and sentiment through account-specific, data-driven models that are customized for individual use cases and drive faster resolutions. Industry analysts predict that in the near term, AI will touch the majority of customer service interactions, but Zendesk rese...

September 14, 2022 1 EN
 PRESS RELEASE
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ZEN ZENDESK INC.

Rising Customer Expectations Makes “Exceptional” the New Service Basel...

SAN FRANCISCO--(BUSINESS WIRE)-- According to (NYSE: ZEN), 'exceptional' is what businesses must strive for when it comes to meeting customer expectations. Yet organizations know they aren’t quite meeting these rising expectations, with Champions - those considered the highest standard-bearers - saying that unresolved queries are up 157% year over year. However, there is a new breed of customer experience (CX) challengers emerging - the Risers are closing in on CX greatness, with 79% of these businesses adding more customers from competitors than they lost, showing the performance lines are ...

September 8, 2022 1 EN

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