CDAY Ceridian HCM Holding Inc.

16th Annual Dayforce Pulse of Talent: 71% of Workers Untrained in AI as Adoption and Expectations Surge

16th Annual Dayforce Pulse of Talent: 71% of Workers Untrained in AI as Adoption and Expectations Surge

Executives lead in AI use (87%) compared to workers (27%); only 26% of organizations have responsible-AI oversight

MINNEAPOLIS and TORONTO, Oct. 06, 2025 (GLOBE NEWSWIRE) -- , Inc. (NYSE: DAY; TSX: DAY), a global human capital management (HCM) leader that makes work life better, today released findings from its 16th Annual Pulse of Talent report. The survey of nearly 7,000 workers, managers, and executives across six countries reveals that despite rapid AI uptake, 71% of workers have not received AI training in the past year, revealing a critical gap between AI enthusiasm and impact.

“For HR leaders, the mandate is clear — infuse AI skills and pathways for your people today or risk being left behind,” said Amy Cappellanti-Wolf, Chief People Officer, Dayforce, Inc. “Employees are eager to grow, but without a clear strategy for training and career mobility, organizations risk creating a two-tier workforce — those driving innovation with AI and those struggling to keep pace.”

The research points to a powerful intersection of human potential and technological ambition—and underscores that organizations must advance both in tandem to realize AI’s full value.

Key findings

  • Training gap: While 63% of employees said developing AI skills is important, 71% said they haven’t received any AI training in the past year.
  • Reskilling ‘say-do’ gap: 82% of executives believe employers should reskill workers whose jobs are reshaped by AI, but only 17% of employees say their organization does so today.
  • Adoption divides: 87% of executives already use AI on the job - well ahead of managers (57%) and workers (27%).
  • Trust & governance: 58% of employees see ethical challenges in AI, but only 26% of organizations have a dedicated leader or team overseeing responsible AI use. Executives are nearly 30% more likely than workers and 20% more likely than managers to trust their employer to use AI responsibly.

Where AI adoption is taking hold, the value is clear. Leaders report measurable impact in HR automation (71%), internal mobility (71%), and learning and reskilling (69%) — evidence that AI is already reshaping how work gets done and how talent grows.

“There’s a widening AI confidence gap - executives say they’re ready, but managers and frontline employees aren't there yet,” said Carrie Rasmussen, Chief Digital Officer at Dayforce. “Three out of four executives say they’re prepared for AI, but that drops to less than one in four on the front lines. The real race isn’t just about speed - it's about bringing your workforce with you.”

Additional Information

  • Download the report: 
  • Read the blog:

Survey Methodology

In partnership with Hanover Research, Dayforce conducted the 16th Annual Pulse of Talent survey online from July 22 to August 6, 2025. The study included 6,954 respondents aged 18+ who work at organizations in Australia, Canada, Germany, New Zealand, the United Kingdom, and the United States.

About Dayforce

Dayforce makes work life better. Everything we do as a global leader in HCM technology is focused on enabling thousands of customers and millions of employees around the world do the work they're meant to do. With our single AI-powered people platform for HR, Pay, Time, Talent, and Analytics, organizations of all sizes and industries are benefiting from simplicity at scale with Dayforce to help unlock their full workforce potential, operate with confidence, and realize quantifiable value. To learn more, visit .

Media Contact 

Patrick Allen 

 

(647) 417-2208 



EN
06/10/2025

Underlying

To request access to management, click here to engage with our
partner Phoenix-IR's CorporateAccessNetwork.com

Reports on Ceridian HCM Holding Inc.

 PRESS RELEASE

Dayforce Expands Collaboration with Microsoft to Transform HCM Workflo...

Dayforce Expands Collaboration with Microsoft to Transform HCM Workflows With AI Collaboration combines the power of the single Dayforce platform with Microsoft Copilot Studio to deliver trusted AI agents across HR, payroll, and business operations MINNEAPOLIS and TORONTO, Oct. 07, 2025 (GLOBE NEWSWIRE) -- Dayforce, Inc. (NYSE: DAY; TSX: DAY), a global leader that makes work life better, today announced an expansion of its collaboration with Microsoft to bring Dayforce AI Agents into everyday workflows. Unlike HCM vendors that rely on separate modules and add-on integrations, Dayforce d...

 PRESS RELEASE

Dayforce Announces Dayforce AI Workspace

Dayforce Announces Dayforce AI Workspace A secure, digital workspace where people and AI come together to turn strategy into action MINNEAPOLIS and TORONTO, Oct. 07, 2025 (GLOBE NEWSWIRE) -- Dayforce, Inc. (NYSE: DAY; TSX: DAY), a global human capital management (HCM) leader that makes work life better, today announced Dayforce AI Workspace. This marks the next evolution in the Dayforce AI experience: a collaboration environment where people and AI work side by side to solve complex workforce challenges, act on people insights, and deliver faster business outcomes. The announcement was ...

 PRESS RELEASE

Dayforce Launches Strategic Workforce Planning

Dayforce Launches Strategic Workforce Planning Dayforce expands its AI-powered people platform with workforce planning – strengthening customer value and business outcomes MINNEAPOLIS and TORONTO, Oct. 07, 2025 (GLOBE NEWSWIRE) -- Dayforce, Inc. (NYSE: DAY; TSX: DAY), a global human capital management (HCM) leader that makes work life better, today announced the availability of Dayforce Strategic Workforce Planning to help organizations more quickly and confidently connect powerful workforce planning to strong business outcomes. The announcement was made at Dayforce Discover, alongside ...

 PRESS RELEASE

Dayforce Introduces New Dayforce AI Agents to Accelerate How Work Gets...

Dayforce Introduces New Dayforce AI Agents to Accelerate How Work Gets Done New AI agents deliver accuracy, efficiency, and actionable insights, giving people leaders a smarter way to reduce risk and stay ahead MINNEAPOLIS and TORONTO, Oct. 07, 2025 (GLOBE NEWSWIRE) -- Dayforce, Inc. (NYSE: DAY; TSX: DAY), a global human capital management (HCM) leader that makes work life better, today announced the next generation of Dayforce AI Agents. Purpose-built to deliver measurable business value, new Dayforce AI Agents embed intelligence directly into workflows to reduce complexity, unlock eff...

 PRESS RELEASE

16th Annual Dayforce Pulse of Talent: 71% of Workers Untrained in AI a...

16th Annual Dayforce Pulse of Talent: 71% of Workers Untrained in AI as Adoption and Expectations Surge Executives lead in AI use (87%) compared to workers (27%); only 26% of organizations have responsible-AI oversight MINNEAPOLIS and TORONTO, Oct. 06, 2025 (GLOBE NEWSWIRE) -- , Inc. (NYSE: DAY; TSX: DAY), a global human capital management (HCM) leader that makes work life better, today released findings from its 16th Annual Pulse of Talent report. The survey of nearly 7,000 workers, managers, and executives across six countries reveals that despite rapid AI uptake, 71% of workers have ...

ResearchPool Subscriptions

Get the most out of your insights

Get in touch