PARIS & NEW YORK & HONG KONG--(BUSINESS WIRE)--
Voting has opened for the 5th Efma–Accenture Distribution & Marketing Innovation Awards program, which recognizes the most-innovative projects in retail banking worldwide. Winners will be announced at the awards ceremony on Oct. 25 in Rome.
This year, 183 financial services institutions from 59 countries submitted more than 450 innovations, from which 48 have been selected as finalists, split across eight categories.
Efma members and non-members from financial institutions may now vote online for the winners and runners-up in each category. Votes may be cast until Sept. 29 at https://www.efma.com/innovations/nominees, where voters will evaluate the innovations and rank their top choices, awarding a bronze, silver and gold medal to three of the six nominees per category.
Those attending the awards ceremony in person or via live webcast will be able to vote for the ‘Best New Product or Service category’ during the event. Each nominee will have seven minutes to pitch and demo their innovation to participants to get those all-important final votes.
The 2017 finalists are:
Best New Product or Service
1. comdirect bank – Finooptimizer – The smart tool to
multiply your money; a financial management tool to help optimize
customers transactions
2. Emirates NBD – Liv. – The First
Digital Lifestyle Bank Globally; promoting social and financial wellness
3.
OP Group – OP Kulku – Care-free electric car leasing service
utilizing omnichannel sales to optimize the customer experience
4. DenizBank
– Augmented Agricultural Banking App – Banking backed by technology
enhanced intelligence and algorithm driven agricultural platform
5. Alior
Bank – HAIZ – Banking communicator for tech-savvy customers
6. BBVA
– BBVA Valora – Helps assess how much a consumer’s home can be worth
by grouping expenses and related information
Big Data, Analytics and AI
1. Isbank – Isbank’s Marketing Brain – Creating relevant,
contextual, consistent and personalized interactions
2. mBank –
ChatMe&mAIA Program – Full chat interaction service program focused on
providing an omnichannel experience with AI support)
3. Banco
Bradesco – Nuveo – Uses AI to capture and interpret information from
legal documents and contracts
4. Sberbank – Tips in Sberbank
Online – Helps users change their financial habits for the better
5.
Mashreq Bank – Mashreq Chat Banking – The world’s first chat
banking platform integrated with Facebook Messenger
6. Leumi
Card – Secured Touch – Behavorial biometric technology that replaces
second-factor authentication
Customer Experience & Engagement
1. DenizBank – DenizBank Senior Banking Service Model – A social
responsibility service model for pensioners
2. KBC Bank –
KBC’s My car – Driving customer experience in car loans
3. La
Banque Postale – La Banque Postale Digital Inclusion Program in the
Banking Sector – Developing digital use of banking services
4. Siam
Commercial Bank – Easy Van – An entertaining, movable digital
banking classroom
5. Nordea Bank – Nordea Car portal –
Online car leasing platform
6. Garanti Bank – Mobile
Interactive Assistant – An assistant to conduct self-service
transactions on the mobile banking platform
Digital Marketing
1. Zagrebačka Banka – Cash Loans “I live for today“ – Digital
platform for customers to share answers to inquiries
2. DBS Bank
– DBS Sparks – Digital content marketing, inspired by true client stories
3.
DenizBank – The Visible Man-Scenario integration to an internet
series – Creating ‘native content’
4. Banco Bradesco –
Content House SXSW 2017 – Up-to-date content that democratizes access to
discussions and connects the brand to consumers
5. Self Bank
– Pequeños Inversores – Little Investors, bringing investment funds to
all consumers in a simple way
6. La Caixa – imaginBank
chatbot – Spain’s first Facebook chatbot provided by a financial
institution
New Business Ecosystem
1. mBank – mPower Business Starter – Facilitating new business
with an intuitive experience
2. Yapi Kredi Bankasi –
Code.YapıKredi – Software providing education and support for bright
young minds
3. Mizuho Financial Group – Diving into API
Banking to explore the IoT ecosystem
4. Citigroup – Citi
Developer Hub – Collaborative ecosystem delivering cutting-edge solutions
5.
Fidor Bank – Fidor Bank’s digital marketplace “Finance Bay” –
Customers ‘shop’ for trusted FinTech, InsurTech and TradeTech apps
6.
Standard Bank – Feenix Crowd Funding Platform – Connecting
students looking for finance with donors looking to make a difference
Phygital Distribution
1. Standard Chartered Bank Korea – SCBK X Payco – Collaboration
of banking and payment services
2. comdirect bank –
cominvest – The Modern Digital Asset Management by comdirect
3. ICICI
Bank – Next generation features in iMobile- ICICI Bank’s mobile
banking application
4. Banco Bradesco – Offering Credit to
SMEs through mobile
5. Idea Bank – Idea Hub Express – Mobile
co-working space
6. Axis Bank – Augmented Reality feature in
Near Me Section of mobile banking services
Wallets & Payments
1. DBS Bank – POSB Smart Buddy Programme – Contactless payments
ecosystem, cultivating sensible savings and spending habits among
students
2. Barclaycard – Barclaycard Grab+Go – New payment
concept that transforms shoppers’ smartphones into a ‘pocket checkout’
3.
Intesa Sanpaolo – JiffyPay – Mobile payment system leveraging
ultrasound to transform payments from ‘push’ to ‘pull’
4. Soldo
– Soldo Family Wallet – Multi-user account that manages the entire
family’s expenses
5. Maybank Berhad – New Maybank2u Pay –
Open API platform for digital payments to e-commerce merchants
6. Bank
of Tokyo-Mitsubishi UFJ – MUFG COIN – New digital payment
instrument: a form of virtual currency issued using blockchain technology
Workforce Empowerment & Behavior
1. DenizBank – I Have a Solution! – Gamified platform that
creates open innovation and “coopetetive” (cooperative + competitive)
idea playground
2. Mouvement Desjardins – Desjardins Group’s
entourage service – Proactively addresses complaints to ensure friends
and family are getting great service
3. Sberbank – Smart
Learning System – Individual approach to mastering managers’ skills
through big data analytics
4. OCBC Bank – HR in your Pocket
(HIP) – Provides more than 6,000 employees in Singapore access to HR
resources at their fingertips
5. Intesa Sanpaolo – ISP
Digital Learning – Portal and Smartphone App to Learn Anytime, Anywhere
6.
Kotak Mahindra Bank – Executive Assistance Bot (Cognitive Data
Analytics with NLS) – Instant insights and decision making for senior
management leaders
Two special categories – Global Innovator Challenger and Global Innovator Established Player – will be selected by an impartial Expert Jury Committee, which will vote on the quality and quantity of each institution's innovations.
The finalists are:
Global Innovator Challenger Players:
1.
CheBanca!
2. DenizBank
3. Fidor
Bank
4. Idea Bank
5. N26
6.
SolarisBank
7. Widiba
Global Innovator Established Players:
1.
BBVA
2. Banco Bradesco
3. Caixabank
4.
DBS Bank
5. Emirates NBD
6. Garanti
Bank
7. HDFC Bank
8. ICICI Bank
9.
Sberbank
10. USAA
To find out more about the Efma–Accenture Distribution & Marketing Innovation Awards or to reserve your space at the ceremony, click here.
About Efma
A global non-profit organization established in 1971 by banks and insurance companies, Efma facilitates networking between decision-makers. It provides quality insights to help banks and insurance companies make the right decisions to foster innovation and drive their transformation. Over 3,300 brands in 130 countries are Efma members. Headquarters in Paris. Offices in London, Brussels, Barcelona, Stockholm, Bratislava, Dubai, Mumbai and Singapore. Learn more at www.efma.com
About Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 411,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
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