Report
Edoardo Danieli ...
  • Giuseppe Fresta
  • Pablo Santin

Online sales penetration: What is the future of stores?

The surge in ecommerce sales following the Coronavirus Disease (COVID-19) pandemic-induced 2020–21 lockdowns across Europe was unprecedented and not only marked a rapid acceleration in online sales, but also raised questions regarding the future of brick-and-mortar stores. DBRS Morningstar analysed the implication of the phenomenon on European retailers and made a few observations.

Key highlights include:
-- As social restrictions were gradually lifted, online sales contracted markedly. The surge in online sales seen during the pandemic failed to persist, especially in countries that had lower online penetration rates before the pandemic.
-- Younger generations still prefer visiting and shopping in-stores. Therefore, physical stores remain extremely important for merchandising companies.
-- Retailers prefer variable rents to respond to the decrease in store footfall.

“There is not one-size-fits-all when it comes to omnichannel strategies. Some sectors, such as electronics, for example, and geographies, such as the UK, are more exposed to the online threat than others. Therefore, companies can have limited online presence without this being necessarily detrimental for their credit profile”, according to Edoardo Danieli, Assistant Vice President of European Corporate Credits at DBRS Morningstar.
Provider
DBRS Morningstar
DBRS Morningstar

DBRS Morningstar is a global credit ratings business with 700 employees in eight offices globally. DBRS and Morningstar Credit Ratings are committed to empowering investor success, serving the market through leading-edge technology and raising the bar for the industry.

Together, we are the world’s fourth largest credit ratings agency and a market leader in Canada, the U.S. and Europe in multiple asset classes. We rate more than 2,600 issuers and 54,000 securities worldwide and are driven to bring more clarity, diversity and responsiveness to the ratings process. Our approach and size provide the agility to respond to customers’ needs, while being large enough to provide the necessary expertise and resources. For more details visit us at dbrs.com.

Analysts
Edoardo Danieli

Giuseppe Fresta

Pablo Santin

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