Outlook: Focused on organic growth
In FY15 Eckoh achieved another year of strong growth, while continuing toinvest in building out its US business. Eckoh’s partner strategy continues
to deliver new customers, and in the US could yield material contracts this
year. The company is keen to drive growth from its existing customer base
through cross-selling and has put in place initiatives to support this. We
forecast EPS growth of 15% in FY16 and 19% in FY17. While the valuation
looks full, successful execution of the growth strategy could drive upside.
Eckoh is engaged in the provision of multi-channel customer service and secure payment solutions for customer contact centers. Co. has two areas: secure payments products and customer contact solutions. Co.'s secure payment products remove sensitive personal and payment data from IT environments and contact centers. Co.'s customer contact solutions assist organizations to transform the way that they engage with their customers by enabling enquiries and transactions to be performed on whatever device the customer chooses, through whatever form of communication. Co.'s proposition covers interactive voice, web, email, SMS, mobile, live webchat and social media.
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