Update: Product and geographic expansion underway
Eckoh continues to report strong revenue and profit growth. Expansion into the US is on track, with contracts already won by the direct sales team and Eckoh’s reselling partner reporting a strong sales pipeline. Successful development of Eckoh’s OneProx solution could expand its available market from phone-based to e-commerce and point-of-sale applications. While the valuation looks full, successful execution of the growth strategy could drive upgrades and share price upside from this point.Eckoh is engaged in the provision of multi-channel customer service and secure payment solutions for customer contact centers. Co. has two areas: secure payments products and customer contact solutions. Co.'s secure payment products remove sensitive personal and payment data from IT environments and contact centers. Co.'s customer contact solutions assist organizations to transform the way that they engage with their customers by enabling enquiries and transactions to be performed on whatever device the customer chooses, through whatever form of communication. Co.'s proposition covers interactive voice, web, email, SMS, mobile, live webchat and social media.
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