Outlook: Saas education
InVision is a leader among European software-as-a-service (SaaS) companies with its workforce management (WFM) software for small and medium-sized call centres. The Call Center School (TCCS) is also an early leader in the market for online training for call centre agents. Both markets are expected to grow strongly as adoption rates increase. On a multiples basis, InVision stands at a significant discount to other SaaS plays and the scenario implied in our reverse DCF analysis is not demanding.InVision AG. InVision AG is a Germany-based information technology (IT) company and software developer. It develops and markets products and services for workforce management, business output and working conditions. The Company is mainly active in Europe and the United States. Its product and service portfolio comprises injixo, The Call Center School and InVision WFM: injixo is a cloud-based workforce management suite for forecasting, scheduling, intraday management and reporting in call centers; The Call Center School offers an e-learning platform and training programs for contact centers, and InVision WFM is a software solution for workforce management that features forecasting, scheduling, monitoring and reporting tools.
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