| Emmen, Switzerland, 17. March 2021 |
| PRESS RELEASE |
Remote Maintenance Solutions
ALSO expands portfolio with oculavis SHARE
The digital interaction of machines and facilities is changing rapidly and becoming increasingly complex. Therefore, online access by service staff with the company's expert knowledge is now an important part of field service operations. ALSO is expanding the ALSO Cloud Marketplace (ACMP) with the remote support solution oculavis SHARE to solve this challenge. With smart devices and augmented reality (AR), oculavis SHARE delivers comprehensive knowledge to any location in real time.
In maintenance, oculavis SHARE is used to reduce machine downtimes, increase the first-time-fix rate and increase the overall effectiveness of production facilities. The modular solution consists of three elements:
- an AR viewer for 3D visualisation of machine parts
- the "Workflows" module, which enables service staff in the field to master technical challenges independently with interactive step-by-step instructions
- the "Remote Support" module for live expert sessions with bidirectional AR annotations and integrated documentation functions.
The technicians in the field need nothing more than an ordinary smartphone - regardless of the operating system - or smart glasses.
At ACMP, oculavis SHARE is offered as a cloud-based solution with cost-effective dedicated user licences as well as flexible floating licences for changing users. The remote maintenance solution is available together with the RealWear(R) HMT-1 headset, a rugged, head-mounted, wearable tablet computer that ensures that hands remain free. The smart glass app has been optimised by oculavis developers to make the most of the headset's high-resolution camera, active noise cancellation and long battery life.
With ISO 27001 certification, oculavis meets the highest IT security standards. More than 200 well-known customers from the mechanical engineering, automotive, energy and pharmaceutical industries already use oculavis SHARE for their troubleshooting and other services.
Jan Bogdanovich, Senior Vice President Consumptional Business, explains: "The white label option enables our partners to build a digital business model based on their own corporate presence. With easy onboarding, the optional offering of their own services and the use of ACMP, this is a quick path to remote solutions. And if desired, our local ALSO sales teams will of course support with the end-customer roll-out."
Contact ALSO Holding AG:
Beate Flamm
Senior Vice President Communication
E-Mail:
ALSO Holding AG (ALSN.SW) (Emmen/Switzerland) is one of the leading technology providers for the ICT industry, currently active in 24 countries in Europe and in a total of 90 countries worldwide via PaaS partners. The ALSO ecosystem offers around 110 000 resellers hardware, software and IT services from more than 700 vendors in over 1340 product categories. In the spirit of the circular economy, the company provides all services from provision to refurbishment from a single source. The Supply division comprises the transactional range of hardware and software. The Solutions division supports customers in the development of customized IT solutions. Subscription-based cloud offerings as well as platforms for cybersecurity, virtualization and AI are the focus of the Service area. For more information, visit: . The main shareholder is the Droege Group, Düsseldorf, Germany.
About Droege Group
Droege Group (founded in 1988) is an independent advisory and investment company under full family ownership. The company acts as a specialist for tailor-made transformation programs aiming to enhance corporate value. Droege Group combines its corporate family-run structure and capital strength into a familyequity business model. The group invests its own equity in "special opportunities" with a focus on mediumsized companies and spin-offs as well as strategically in buy & build transactions. With the guiding principle "execution - following the rules of art", the group is a pioneer in execution-oriented corporate development. Droege Group follows a focused investment strategy based on long-term oriented megatrends. Enthusiasm for quality, innovation and speed determines the company's actions. In recent years Droege Group has successfully positioned itself in domestic and international markets and operates in 30 countries. For more information, visit: .
Disclaimer
This press release contains forward-looking statements which are based on current assumptions and forecasts of the ALSO management. Known and unknown risks, uncertainties, and other factors could lead to material differences between the forward-looking statements made here and the actual development, in particular the results, financial situation, and performance of our Group. The Group accepts no responsibility for updating these forward-looking statements or adapting them to future events or developments.
