EGAN eGain

eGain lanza un programa piloto único para la IA Generativa

eGain lanza un programa piloto único para la IA Generativa

SUNNYVALE, California, June 27, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: ), la plataforma líder de conocimientos de IA para la automatización de la interacción con los clientes, ha anunciado hoy el lanzamiento de un programa piloto único para ayudar a las empresas a adoptar la IA generativa sin riesgos: eGain® Innovation in 30 Days™ para la IA generativa.

A diferencia de los entornos de pruebas (sandbox) o los pilotos «de juguete», eGain Innovation in 30 Days™ es un innovador modelo de consumo guiado que resulta seguro, fácil y sin riesgos. Las empresas pueden experimentar las capacidades de la IA generativa en cuestión de días. La rompedora oferta incluye:

  • Su caso de uso
    • La identificación de un caso de uso de gran valor/impacto para permitir una mejor experiencia para los clientes y/o empleados, gracias a la IA generativa
  • Nuestro piloto
    • Tecnología: GPT para la IA generativa integrada con nuestra galardonada plataforma de conocimientos de IA
    • Ejecución: eGain Cloud
    • Implementación: Dos semanas de descubrimiento, diseño y configuración
    • Producción: Dos semanas de operación

La empresa puede experimentar la IA generativa y la capacidad de conocimiento durante dos semanas en un entorno de producción, y decidir si quiere seguir adelante o dejarlo, sin ningún tipo de atadura; sin costes, sin trampas y sin compromisos.

«eGain Knowledge Hub organiza muchas tecnologías de IA en todo el proceso de creación, entrega y optimización», declaró Ashu Roy, CEO de eGain. «Esta oferta se centrará en un caso de uso convincente para la IA, con un enfoque novedoso y sin riesgos para atreverse a innovar con él».

Más información

  • Publicación del blog:  (experiencia de cliente y experiencia de agente)
  • ™

Acerca de eGain

eGain Knowledge Hub automatiza y organiza la interacción con los clientes en todos los puntos de contacto. Gracias a la IA y los análisis, nuestra solución segura en la nube proporciona experiencias personalizadas principalmente digitales, un rápido valor para el negocio y una fácil innovación. Visite  para obtener más información.

eGain, su logotipo y todos los otros nombres de productos y eslóganes de eGain son marcas comerciales registradas de eGain Corp. en los Estados Unidos u otros países. Todos los otros nombres de empresas y productos que se mencionan en esta publicación pueden ser marcas comerciales registradas de sus respectivas empresas.

Contacto de prensa de eGain

Michael Messner

Correo electrónico:

Teléfono: 408 636 4514



EN
27/06/2023

Underlying

EGANeGain

To request access to management, click here to engage with our
partner Phoenix-IR's CorporateAccessNetwork.com

Reports on eGain

 PRESS RELEASE
Free
EGAN EGAIN

eGain Appoints Marketing Veteran John Copeland as Vice President of Ma...

eGain Appoints Marketing Veteran John Copeland as Vice President of Marketing Seasoned executive brings years of experience driving growth through data-driven marketing strategies at Adobe, ServiceNow, eBay, and McKinsey SUNNYVALE, Calif., Sept. 09, 2025 (GLOBE NEWSWIRE) -- eGain Corporation, a leading provider of AI CX automation powered by Trusted Knowledge™, today announced the appointment of John Copeland as Vice President of Marketing. Copeland brings extensive experience in marketing analytics, digital transformation, and go-to-market strategy from his leadership roles at some of ...

September 9, 2025 1 EN
 PRESS RELEASE
Free
EGAN EGAIN

eGain Announces Increase to Stock Repurchase Program of $20 Million

eGain Announces Increase to Stock Repurchase Program of $20 Million SUNNYVALE, Calif., Sept. 04, 2025 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), the AI knowledge platform for customer service, announced today that its Board of Directors approved a $20 million increase in its stock repurchase program, bringing the aggregate amount eGain may purchase from $40 million to $60 million of its outstanding common stock. The stock repurchase program will be funded using existing cash or future cash flows. "Our strong balance sheet allows us to focus on driving long-term shareholder value. This inc...

September 4, 2025 1 EN
 PRESS RELEASE
Free
EGAN EGAIN

eGain Announces Fourth Quarter and Fiscal Year 2025 Financial Results ...

eGain Announces Fourth Quarter and Fiscal Year 2025 Financial Results and $20 Million Stock Repurchase Program Expansion SUNNYVALE, Calif., Sept. 04, 2025 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), the AI knowledge management platform for service, today announced financial results for its fiscal 2025 fourth quarter and full fiscal year ended June 30, 2025. “We are pleased to close fiscal 2025 with solid bookings and strong profitability,” said Ashu Roy, eGain’s CEO. “With one of our largest deals ever signed this quarter and healthy demand in the pipeline, we are well-positioned...

September 4, 2025 1 EN
 PRESS RELEASE
Free
EGAN EGAIN

eGain to Announce Fiscal 2025 Fourth Quarter and Full Year Financial R...

eGain to Announce Fiscal 2025 Fourth Quarter and Full Year Financial Results on September 4, 2025 SUNNYVALE, Calif., Aug. 27, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: ), the AI knowledge platform for service, will announce its fiscal 2025 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 4, 2025, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, September 4th at 2:00 p....

August 27, 2025 1 EN
 PRESS RELEASE
Free
EGAN EGAIN

Why AI Projects Fail: Groundbreaking Survey Uncovers Crisis of Trust i...

Why AI Projects Fail: Groundbreaking Survey Uncovers Crisis of Trust in Underlying Content SUNNYVALE, Calif., June 03, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI knowledge platform for service, today announced the findings of a first-of-its-kind survey on the state of AI in 2025. Conducted by Enterprise AI/KMWorld in Spring 2025, the findings were compiled from the responses of 316 executives, knowledge managers and practitioners worldwide. The survey revealed a make-or-break barrier to AI success with a whopping 61% of respondents pointing to erroneous or inconsiste...

June 3, 2025 1 EN

ResearchPool Subscriptions

Get the most out of your insights

Get in touch