eGain Solve™ 2023 Ushers the Era of Knowledge Automation, Ignited by Generative AI

SUNNYVALE, Calif., Aug. 29, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: ), the leading knowledge management platform provider for customer engagement automation, announced its Solve™ 23 conference to be held on September 25, at the Brewery, London. It will showcase the next generation of eGain Knowledge Hub™, melding generative AI and knowledge management to automate service.

Kicking off with a keynote from the eGain CEO, the conference will feature clients and partners sharing success stories of knowledge-powered transformation of customer engagement at scale across industries. The conference will also feature a one-of-a-kind masterclass on generative AI for customer service, where attendees can learn about use-cases and best practices.

“Knowledge and Generative AI technologies working together can automate customer engagement like never before,” said Ashu Roy, eGain CEO.

Highlights

• KEYNOTE
  • The Knowledge Foundation: Take GPT from Transformer to Transformation

• CLIENT INNOVATION STORIES
  • ALD Automotive, BT/EE, Cathay Pacific and Deloitte, First Central, RSA, Tryg, and Wiggle

• OTHER
  • Masterclass on Generative AI for customer service
  • Demo lounge, featuring the latest and greatest eGain product capabilities, integrations, and ecosystem
  • Deep-dive, breakout sessions on eGain solutions with Q&A
  • One-on-one meetings with key eGain executives and managers
    
    

^{Note: Agenda is subject to change without notice.}

How to register

Visit .

About eGain

Infused with AI, our knowledge-powered software automates digital-first experiences for enterprises and government agencies. Pre-connected with leading CRM and contact center systems, the eGain platform delivers quick value and easy innovation with virtual assistance, customer self-service, and modern agent desktop tools. Visit  for more info.

^{eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.}

eGain media contact

Michael Messner

Email:

Phone: 408 636 4514