eGain wins KMWorld Magazine’s Readers’ Choice Award for 2024
SUNNYVALE, Calif., Nov. 08, 2024 (GLOBE NEWSWIRE) -- eGain (), the AI knowledge management platform, announced that the was selected as the for 2024 by KMWorld Magazine in the Customer Experience and Support category.
“The KMWorld Readers’ Choice Awards is one way that readers of our magazine can recognize the companies that they value the most. These honors are determined by the votes of those who use KM solutions daily. They are the ones who know what works and what does not, and which companies are keeping up with KMers’ actual needs,” wrote the editorial staff for KMWorld magazine.
eGain is also a Diamond Sponsor for the upcoming KM/Enterprise AI World Conference being held in Washington, D.C., on November 18-21, 2024. At the event, the company will feature:
- Presentations
- by Ashu Roy, eGain CEO, on the foundational importance of trusted knowledge for GenAI success
- eGain client success stories
- Showcase
- Cutting-edge product enhancements to the
- Free print copy of John Wiley’s book, 2nd special edition, updated with GenAI best practices
More information
- eGain Showcase: Booth #100
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- “Trusted Knowledge for Customer Service in the Age of GenAI” by Ashu Roy, eGain CEO, November 19, 9:45 to 10:00 am
- eGain AI Knowledge Hub:
- eGain Innovation in 30 Days:
About eGain
eGain AI Knowledge Hub helps improve experience and reduce cost by delivering trusted answers for customer service. Visit for more info.
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