EFX EQUIFAX INC.

Consumers Headed to the Sidelines Early in March, as the Pandemic Shutdown Slowed Bankruptcies in Q1

Consumers Headed to the Sidelines Early in March, as the Pandemic Shutdown Slowed Bankruptcies in Q1

- Younger Borrowers Reported the Most Significant Decline in Debt -

TORONTO, June 16, 2020 (GLOBE NEWSWIRE) -- Equifax® Canada’s latest report on Canadian consumer credit provides a view into the early impact of the COVID-19 shutdowns. Average non-mortgage debt dropped 0.5 per cent in the first quarter of 2020 reflecting the significant drop in consumer spending in March. This is the first decline in average balances in more than a decade.

“With stores and restaurants shut down, consumers were able to cut back on their spending in March as retail sales numbers indicated,” said Bill Johnston, Equifax Canada’s Vice President of Data & Analytics. “The result was a plunge in credit card spending that translated into much lower balances. That trend gained momentum in April, with few signs that consumers are looking to debt for support in the early days of the pandemic.”

In total, average debt per person rose to $73,030, an increase of 2.4 per cent compared to the first quarter of 2019. Total outstanding debt was up 4.3 per cent to $1.989 trillion dollars. Despite the pandemic, mortgages continued to gain upward momentum, rising 5.7 per cent compared to 2019. This growth reflects home sales prior to the economic shutdown, as activity slowed considerably by the end of March.

The impact of the pandemic has been most evident in the volume of consumers looking for new credit. Inquiries from lenders dropped significantly in mid-March and early April. This is a good indicator of credit demand. The trend has been improving in recent weeks, led by mortgage and auto financing.

“Our data showed the sudden drop in credit demand as the economy shutdown in late March,” added Johnston. “Those industries more dependent on physical retail locations were the most impacted, but it appears the worst is behind us.”

Pandemic impact on delinquencies and bankruptcies

The 90+ day delinquency rate (the percentage of credit users that have missed 3+ payments) for non-mortgage debt delinquency rate rose to 1.22 per cent (9%). British Columbia (+12.65%), Ontario (12.33%) and Alberta (11.79%) were once again the highest in this category. Overall, the younger borrowers have demonstrated more stable delinquency rates in the early phase of the pandemic, which may partly be reflected in the increased use of payment deferrals.

“The delinquency trend rose again in Q1, but it was not a real reflection of COVID,” added Johnston. “Bankruptcies finally slowed and we know April was also very low as services shut down. Unfortunately, that trend will likely not continue, as we expect delinquencies and bankruptcies to rise in the latter part of the year.”

Debt (excluding mortgages) & Delinquency Rates

AgeAverage

Debt

(Q1 2020)
Average Debt Change 

Year-over-Year

(Q1 2020 vs. Q1 2019)
Delinquency Rate

(Q1 2020)
Delinquency Rate Change 

Year-over-Year

(Q1 2020 vs. Q1 2019)
18-25$8,588-1.03%1.87%11.20%
26-35$17,896-0.92%1.76%9.48%
36-45$28,321-0.65%1.39%9.10%
46-55$35,8180.82%1.04%9.56%
56-65$30,0130.47%0.90%7.75%
65+$16,214-0.45%1.06%7.18%
Canada$23,386-0.47%1.22%8.99%

Major City Analysis – Debt (excluding mortgages) & Delinquency Rates

CityAverage Debt

(Q1 2020)
Average Debt Change 

Year-over-Year

(Q1 2020 vs. Q1 2019)
Delinquency Rate

(Q1 2020)
Delinquency Rate Change 

Year-over-Year

(Q1 2020 vs. Q1 2019)
Calgary$29,316-1.97%1.43%13.36%
Edmonton$27,915-1.62%1.65%10.90%
Halifax$23,094-2.03%1.54%-4.89%
Montreal$17,512-1.59%1.28%4.69%
Ottawa$22,223-1.65%1.03%10.22%
Toronto$22,965-0.35%1.31%12.69%
Vancouver$26,190-1.65%0.83%12.10%
St. John's$25,089-0.70%1.68%-1.00%
Fort McMurray$39,4881.23%2.01%7.89%

Province Analysis - Debt (excluding mortgages) & Delinquency Rates & Bankruptcy Amount

ProvinceAverage Debt

(Q1 2020)
Average Debt Change 

Year-over-Year

(Q1 2020 vs. Q1 2019)
Delinquency Rate

(Q1 2020)
Delinquency Rate Change 

Year-over-Year

(Q1 2020 vs. Q1 2019)
Ontario$24,0430.05%1.11%12.33%
Quebec$19,4880.40%1.05%4.09%
Nova Scotia$22,255-1.29%1.78%-2.29%
New Brunswick$23,5120.19%1.85%0.79%
PEI$22,885-0.69%1.20%-11%
Newfoundland$23,614-0.69%1.80%-0.53%
Eastern Region$22,982 -0.66%1.77%-1.34%
Alberta$28,615-1.72%1.58%11.79%
Manitoba$18,449-1.95%1.52%7.11%
Saskatchewan$24,247-2.44%1.64%7.31%
British Columbia$24,521-1.34%1.00%12.65%
Western Region$25,339 -1.64%1.33%10.97%
Canada$23,386 -0.47%1.22%8.99%

* Based on Equifax data for Q1 2020

About Equifax

Equifax is a global information solutions company that uses unique data, innovative analytics, technology and industry expertise to power organizations and individuals around the world by transforming knowledge into insights that help make more informed business and personal decisions. Headquartered in Atlanta, Ga., Equifax operates or has investments in 24 countries in North America, Central and South America, Europe and the Asia Pacific region. It is a member of Standard & Poor's (S&P) 500® Index, and its common stock is traded on the New York Stock Exchange (NYSE) under the symbol EFX. Equifax employs approximately 11,000 employees worldwide. For more information, visit and follow the company’s news on .

Contact:

Andrew Findlater

SELECT Public Relations



(647) 444-1197

Tom Carroll

Equifax Canada, Media Relations



(416) 227-5290

EN
16/06/2020

Underlying

To request access to management, click here to engage with our
partner Phoenix-IR's CorporateAccessNetwork.com

Reports on EQUIFAX INC.

 PRESS RELEASE

La fraude liée aux cartes de crédit s’intensifie alors que la fraude d...

La fraude liée aux cartes de crédit s’intensifie alors que la fraude demeure une préoccupation pour les Canadiens et Canadiennes – La fraude d’identité entraîne une forte augmentation des cas liés aux cartes de crédit –– Rapport Pouls du marché d’Equifax Canada sur les aperçus et les tendances en matière de fraude – TORONTO, 01 oct. 2025 (GLOBE NEWSWIRE) -- Le rapport Pouls du marché d’Equifax Canada sur les tendances en matière de fraude du premier semestre de 2025 révèle une forte hausse des cas de fraude liés aux cartes de crédit, en dépit des taux de fraude liés aux demandes de crédi...

 PRESS RELEASE

Credit Card Fraud Escalates As Fraud Continues to Be a Concern for Can...

Credit Card Fraud Escalates As Fraud Continues to Be a Concern for Canadians - Identity fraud fuels sharp rise in credit card cases -- Equifax Canada Market Pulse Fraud Trends and Insights Report - TORONTO, Oct. 01, 2025 (GLOBE NEWSWIRE) -- Equifax Canada’s Market Pulse Fraud Trends and Insights Report for the first half of 2025 reveals a sharp rise in credit card fraud, even as overall application fraud rates across Canada have fallen to their lowest point since Q3 2022. Nationally, application fraud rates dropped to 0.56 per cent in the second quarter of 2025, down from 0.70 per cent ...

 PRESS RELEASE

Equifax Canada Introduces Optimal Path™, an Interactive Solution to Em...

Equifax Canada Introduces Optimal Path™, an Interactive Solution to Empower Financial Well-Being New tool gives lenders the opportunity to help their customers reach their credit score goals TORONTO, Sept. 25, 2025 (GLOBE NEWSWIRE) -- Equifax® Canada introduces Optimal Path™, an interactive solution that uses an individual’s credit data to create personalized, actionable suggestions to help Canadians in building a better credit future. Powered by the™ and patentedcapabilities, Optimal Path is a breakthrough innovation in Equifax Credit Health™, now available to banks, lenders and fintec...

 PRESS RELEASE

Equifax Canada lance Parcours optimalMC, une solution interactive cont...

Equifax Canada lance Parcours optimalMC, une solution interactive contribuant au bien-être financier Un nouvel outil qui offre aux prêteurs la possibilité d’aider leurs clients à atteindre leurs objectifs liés au pointage de crédit TORONTO, 25 sept. 2025 (GLOBE NEWSWIRE) -- EquifaxMD Canada lance Parcours optimalMC, une solution interactive qui utilise les données de crédit d’une personne pour créer des suggestions personnalisées et exploitables afin d’aider les Canadiens et Canadiennes à bâtir un meilleur avenir sur le plan du crédit. Optimisé par le et les capacités brevetées , Parco...

 PRESS RELEASE

Small Businesses Face Pressure as Delinquencies Remain Elevated and Un...

Small Businesses Face Pressure as Delinquencies Remain Elevated and Uncertainty Continues in Trade Relations - Credit stress rising in consumer-sensitive sectors and across key provinces - Equifax Canada Market Pulse — Q2 2025 Quarterly Business Credit Trends Report TORONTO, Sept. 16, 2025 (GLOBE NEWSWIRE) -- Canadian small businesses faced continued financial pressures in the second quarter of 2025, driven by a complex mix of macroeconomic factors and uncertain trade relations, as well as shifts in consumer and household spending, according to the latest Equifax Canada Market Pulse – Q...

ResearchPool Subscriptions

Get the most out of your insights

Get in touch