Redefining the connected home: TELUS collaborates with AWS to simplify, unify, and transform the smart living experience

VANCOUVER, British Columbia, Feb. 23, 2023 (GLOBE NEWSWIRE) -- Today, TELUS announced a new collaboration with Amazon Web Services, Inc. (AWS) to create a new TELUS smart living solution that will use the latest advancements in cloud technologies, internet of things (IoT), machine learning (ML), and artificial intelligence (AI) to create automation experiences using all of your connected devices. TELUS’ smart living solution will reduce the complexity of installing and managing connected home devices and services from multiple vendors, device manufacturers (ODMs) and service providers. It will make it easier for consumers to use existing and new smart home devices to automate home management tasks.

While the number of connected devices in the market is growing rapidly, the complexity of installation and management of smart home products across various platforms can be challenging to consumers and many have yet to realize the full benefits of these products. TELUS’ solution will be device agnostic, allowing consumers to bring together a number of connected devices, universally controlled by a single TELUS smartphone app with a zero-touch device onboarding process.

“Most connected devices for the home come with separate apps, logins and disjointed functionality, which hinders the promise of the truly smart home and the ability to scale," said Dwayne Benefield, Senior Vice-president, Connected Home, Entertainment & Enablement at TELUS. “With TELUS’ expertise in home security, automation, best-in-class customer service, and world-leading networks, we’re in a unique position to create a new frictionless connected home experience for consumers across services and devices. Leveraging AWS cloud services, TELUS’ smart living solution will enable consumers to manage their new and existing devices from a single interface while using AI and ML to create cross platform automation routines that simplify and enhance consumers’ lives.”

The solution will leverage AWS’s portfolio of IoT, ML, and AI services and support multiple IoT protocols. Together, this offers a flexible, secure, and scalable framework to continue to integrate new devices or vendors, and optimize the overall smart home consumer experience.

“The smart home starts with connectivity, which makes communication service providers uniquely positioned to deliver greater value to their customers in creating a unified experience,” said Michael Singer, Director for the Telco Industry, North America at AWS. “The TELUS smart living solution is a compelling example of how communication service providers can leverage their existing customer service solutions and network to solve challenges for their customers – and AWS is pleased to provide services and expertise to help them realize those ambitions.”

AWS and TELUS will feature the TELUS smart living solution and technology at the AWS Booth: Next Level, Upper Walkway, South Entrance, Fira Barcelona Gran Via at Mobile World Congress in Barcelona from February 27 – March 2, 2023. TELUS aims to initially launch the service for Canadian consumers in the coming months, followed by a global rollout through strategic partnerships with other communication service providers.

About TELUS

TELUS (TSX: T, NYSE: TU) is a dynamic, world-leading communications technology company with $18 billion in annual revenue and 18 million customer connections spanning wireless, data, IP, voice, television, entertainment, video, and security. Our social purpose is to leverage our global-leading technology and compassion to drive social change and enable remarkable human outcomes. Our longstanding commitment to putting our customers first fuels every aspect of our business, making us a distinct leader in customer service excellence and loyalty. The numerous, sustained accolades TELUS has earned over the years from independent, industry-leading network insight firms showcase the strength and speed of TELUS’ global-leading networks, reinforcing our commitment to provide Canadians with access to superior technology that connects us to the people, resources and information that make our lives better.

Operating in 30 countries around the world, TELUS International (TSX and NYSE: TIXT) is a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands across high-growth industry verticals, including tech and games, communications and media and eCommerce and fintech.

TELUS Health is a global healthcare leader, which provides employee and family preventative healthcare and wellness solutions. Our TELUS team, along with our 100,000 health professionals, are leveraging the combination of TELUS’ strong digital and data analytics capabilities with our unsurpassed client service to dramatically improve remedial, preventative and mental health outcomes covering 68 million lives, and growing, around the world. As the largest provider of digital solutions and digital insights of its kind, TELUS Agriculture & Consumer Goods enables efficient and sustainable production from seed to store, helping improve the safety and quality of food and other goods in a way that is traceable to end consumers.

Driven by our determination and vision to connect all citizens for good, our deeply meaningful and enduring philosophy to give where we live has inspired TELUS and our team to contribute $1.5 billion, including 2 million days of service since 2000. This unprecedented generosity and unparalleled volunteerism have made TELUS the most giving company in the world. Together, let’s make the future friendly.

For more information about TELUS, please visit telus.com, follow us at @TELUSNews on Twitter and @Darren_Entwistle on Instagram.

For media inquiries, please contact:

Brandi Rees

TELUS Public Relations

Michelle Doblanko

PR Manager, Canada, Amazon Web Services