TRU TransUnion

COVID-19 Impacting Consumer Finances Similarly Around the World with Millennials Facing the Greatest Challenge

COVID-19 Impacting Consumer Finances Similarly Around the World with Millennials Facing the Greatest Challenge

New TransUnion research assesses pandemic’s impact on consumer finances in seven global markets

CHICAGO, April 30, 2020 (GLOBE NEWSWIRE) -- The COVID-19 pandemic is causing similar financial hardship for consumers around the world, but new research indicates that Millennials (those persons between the ages 26-40) are being challenged the most. A just-released TransUnion (NYSE: TRU) including seven regions on five continents found that three in four Millennials (76%) worldwide indicated their household incomes have been negatively impacted by the pandemic. This compares to 64% for all other generations.

In the weeks since the World Health Organization (WHO) declared the coronavirus (COVID-19) a pandemic on March 11, TransUnion has polled thousands of consumers in the U.S., Canada, Colombia, Hong Kong, India, South Africa and the U.K. to determine the impact of the pandemic on their finances. Research for the was conducted in mid-April and observed how COVID-19 has impacted millions of global consumers differently based on employer size, generational differences, government interventions and income dynamics.

“COVID-19 has brought about unprecedented financial challenges to people and businesses around the globe,” said Chris Cartwright, CEO of TransUnion. “A thorough and fact-based understanding of these impacts and how best to respond to them is second only to our health and safety in terms of society’s successful recovery from this global pandemic.”

A clear outcome from the research is that many consumers are worried about their finances, but the Millennial generation is under the most stress. In the seven regions featured in the study, 22% of Millennials with household incomes negatively impacted have lost their job due to COVID-19 compared to 16% for all other generations. Just under half (45%) of Millennials with incomes negatively impacted have seen their work hours reduced compared to 35% for the rest of the group. Impacts observed globally are similar in the U.S.

Millennials Facing Greatest Challenge from COVID-19 Pandemic





Region/Generation
Percent indicating their household incomes have been negatively impacted Percent indicating they have lost their job due to COVID-19

(of those with negatively impacted incomes)
Percent who have seen their work hours reduced (of those with negatively impacted incomes)
 

Millennials


Other
Generations
 

Millennials


Other Generations
 

Millennials


Other Generations
World Composite*76% 64% 22% 16% 45% 35% 
United States69% 58% 22% 16% 48% 32% 

*World composite includes U.S., Canada, Colombia, Hong Kong, India, South Africa and U.K.

This pressure is compounded by the fact that 61% of Millennials said they have dependent children living at home – a much greater rate than the 39% noted for other generations. In the U.S., 58% of Millennials in the survey have dependent children living at home compared to 36% for other generations. 

Millennials who have seen their household incomes negatively impacted also are having more pronounced problems with certain debt obligations. For instance, 63% with negatively impacted incomes report they will not be able to make their rent or mortgage payment compared to 54% for other generations. In the U.S., 61% of impacted Millennials are unable to pay for shelter compared to 57% for other generations. 

“Millennials are the first generation to be fully immersed in mass-market digitalization and are savvy at securing credit,” said Charlie Wise, head of global research and consulting at TransUnion. “While Gen Z can say the same, the big difference is that many Millennials are more settled in their careers and are beginning to approach the peak earning period of their lives.”

Where do we go from here?

While the global report makes it clear that consumers are struggling financially, the research suggests that they are coping relatively well. For instance, five in six (85%) global respondents said they have a plan to deal with their financial gap regardless of generation. In the U.S., 87% said they have a plan.

“The big question most everyone is asking is how long the pandemic will last and what will be the impact on the global economy. No crystal ball exists. And people living today have never faced a similar global pandemic with such a far-reaching impact,” said Wise. “The good news is the research demonstrates that people are resilient, and most have figured out a plan for how they will manage their finances until economies re-open and employment opportunities return.”

Additional details about the report as well as resources for consumers looking to minimize the potential negative impact of the pandemic on their credit can be found on . Businesses interested in learning how to navigate the impacts of COVID-19 can gain insights from TransUnion webinars, blogs and more .

About the Global Report

TransUnion surveyed 9,215 consumers in the U.S., Canada, Colombia, Hong Kong, India, South Africa and the U.K during the week of April 13. In addition to generational information, the global report provides insight on the impact of the financial hardship caused by the COVID-19 pandemic on other key factors such as employer size, income dynamics and government interventions. This report is part of TransUnion’s effort to make trust possible between businesses and consumers by providing information and insights so that people can transact confidently.

About TransUnion (NYSE: TRU)

TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing a comprehensive picture of each person so they can be reliably and safely represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good.®

A leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people.

ContactDave Blumberg
 TransUnion
  
E-mail 
  
Telephone312-972-6646
EN
30/04/2020

Underlying

To request access to management, click here to engage with our
partner Phoenix-IR's CorporateAccessNetwork.com

Reports on TransUnion

 PRESS RELEASE

Canadian Household Debt Reaches $2.6 Trillion as Balanced Growth Emerg...

Canadian Household Debt Reaches $2.6 Trillion as Balanced Growth Emerges at Both Ends of the Risk Spectrum Key findings from TransUnion report: Nearly one-in-five Canadians improved their credit score over the past yearCanadian consumer credit delinquencies remained stable as consumers and lenders have adjusted to the evolving economic landscapeCanada’s credit market poised for growth as economic conditions improve, and innovation creates opportunities for expanded credit access TORONTO, Feb. 25, 2026 (GLOBE NEWSWIRE) -- In the fourth quarter of 2025, Canadian household debt reached $2....

 PRESS RELEASE

TransUnion 2026 Originations Forecast Shows Continued Positive Momentu...

TransUnion 2026 Originations Forecast Shows Continued Positive Momentum Amidst Moderate Expansion Findings released in conjunction with TransUnion’s Q4 2025 Credit Industry Insights Report CHICAGO, Feb. 19, 2026 (GLOBE NEWSWIRE) -- TransUnion (NYSE: TRU) released its 2026 credit originations forecast, highlighting continued momentum in originations for mortgages as well as for unsecured personal loans. These growth trends come as forecasted demand for other credit products shows mixed performance. TransUnion released the originations forecast alongside its Q4 2025 Credit Industry Insig...

 PRESS RELEASE

TransUnion Announces Strong Fourth Quarter and Full-Year 2025 Results

TransUnion Announces Strong Fourth Quarter and Full-Year 2025 Results Exceeded revenue, Adjusted EBITDA and Adjusted Diluted Earnings Per Share guidanceDelivered 13 percent revenue growth, or 12 percent organic constant currencyDrove 19 percent U.S. Financial Services and 16 percent Emerging Verticals revenue growthRepurchased approximately $150 million of shares in fourth quarter for a total of $300 million in 2025Raised quarterly dividend to $0.125 per share, an increase from $0.115, effective fourth quarter of 2025Introducing 2026 financial guidance, we expect to deliver 8 to 9 percent r...

 PRESS RELEASE

Insurance Shopping Bucked Traditional Year-End Slump, Remaining Elevat...

Insurance Shopping Bucked Traditional Year-End Slump, Remaining Elevated in Q4 2025 TransUnion’s latest quarterly report finds regular insurance shopping the new normal CHICAGO, Feb. 10, 2026 (GLOBE NEWSWIRE) -- Insurance shopping is now a routine activity for consumers rather than a rare event prompted by a car or home purchase. TransUnion (NYSE: TRU) analysts drew this conclusion after tracking three years of steadily increasing insurance shopping rates in the quarterly . Most recently, 2025 fourth quarter data showed that elevated shopping levels continued throughout a season in whi...

 PRESS RELEASE

High Purchase Intent Points to Increased Vehicle Sales and Growing Use...

High Purchase Intent Points to Increased Vehicle Sales and Growing Used‑Car Supply TransUnion research shows resilient demand amid affordability pressures; hybrid and EV interest continues to rise LAS VEGAS, Feb. 03, 2026 (GLOBE NEWSWIRE) -- TransUnion (NYSE: TRU) reports that consumer intent to purchase vehicles remains strong for 2026, with four in ten U.S. adults planning to buy a car, most within the next year. The company announced today at the 2026 AFSA Vehicle Finance Conference in Las Vegas. TransUnion surveyed 3,076 U.S. consumers age 18 and older. Among them, 1,190 respondent...

ResearchPool Subscriptions

Get the most out of your insights

Get in touch