TRU TransUnion

Following Rapid Rise in Credit Card Use, More Consumers Now Using Unsecured Personal Loans to Consolidate Debt

Following Rapid Rise in Credit Card Use, More Consumers Now Using Unsecured Personal Loans to Consolidate Debt

New TransUnion study shows that for many, credit card debt relief may only be temporary

CHICAGO, Aug. 17, 2023 (GLOBE NEWSWIRE) -- A new TransUnion (NYSE: TRU) study, found that amidst a period of growth in credit card balances and originations, consumers continue to turn to unsecured personal loans as a way to consolidate high interest credit card debt.

The study examined which consumers were turning to unsecured personal loans (UPL) for credit card debt consolidation as opposed to those who used them to refinance existing UPLs, or for other purposes. The study then examined how these groups compared across a number of metrics between April 2021 and September 2022. The metrics included changes in cross wallet credit balances, impacts on credit scores and relative loan performance.

The study found that credit card debt consolidators saw a decrease in their credit card balances of 57%, on average, after consolidating. However, for many credit card debt consolidators, those balances returned close to their previous levels 18 months later. The study also found that the consumers who used unsecured personal loans to consolidate credit card debt were more likely to be in the prime or above risk tiers as opposed to UPL refinancers and non-debt consolidators who were weighted toward below prime.

“As the Fed has raised interest rates in hopes of curbing inflation, many consumers have turned to unsecured personal loans as a way to consolidate their credit card debt to get a lower interest rate,” said Liz Pagel, senior vice president and head of TransUnion’s consumer lending business. “After paying off credit card debt and increasing open to buy on their cards, these consumers not only save on interest over time, but they also see an improvement to their credit scores.”

Credit Card Debt Consolidators Saw Significant Declines in Credit Card Debt Following UPL Origination, But for Many It Did Not Last

 Credit Card Debt

Consolidators
UPL RefinancersNon-Debt

Consolidators
Median credit card

utilization before UPL

origination
59%57%48%
Median credit card

utilization immediately after

UPL origination
14%55%48%
Median credit card

utilization 18 months after

UPL origination*
42%64%50%



Median utilization is calculated over the last 18 months, i.e. April 2021 – Sep 2022


* April 2021 cohort

“Consolidating credit card debt into an unsecured personal loan can be a good option to pay your debt off while freeing up funds in your monthly budget,” said Margaret Poe, head of consumer credit education at TransUnion. “However, it’s important to pair this with changes in spending habits to ensure that the credit card debt doesn’t return.”

In addition to the aforementioned decrease in overall credit card balances, the study found that those consumers who used unsecured personal loans to consolidate their credit card debt saw, on average, an 18-point increase to their credit scores. Prime and above consumers managed to maintain this credit score improvement 18 months later, as opposed to near prime and subprime credit card debt consolidators who saw their scores decline over that period. Across risk tiers, consumers who used loans for consolidation performed better on those loans over time.

These overall credit score changes stood in contrast to UPL refinancers and non-debt consolidators who saw minor declines in their credit scores, which persisted at least 18 months after consolidating regardless of risk tier.

Pagel added, “Lenders would be best served to leverage credit data to identify potential borrowers likely to benefit from debt consolidation or seeking a debt consolidation loan. Additionally, lenders can leverage non-credit-based marketing data to help tailor messaging to identified prospects. When correctly applied, insights from credit and marketing data can lead to better-informed prescreen strategies, as well as stronger approaches to underwriting and marketing messaging that are more apt to resonate.”

For more information about the debt consolidation study, please click . To learn more about how marketing data can help lenders tailor messaging to identified prospects, click .

About TransUnion (NYSE:TRU) 

TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru™ picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good® — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world. 

Contact



Dave Blumberg

TransUnion



E-mail



Telephone

312-972-6646



EN
17/08/2023

Underlying

To request access to management, click here to engage with our
partner Phoenix-IR's CorporateAccessNetwork.com

Reports on TransUnion

 PRESS RELEASE

Canadian Household Debt Reaches $2.6 Trillion as Balanced Growth Emerg...

Canadian Household Debt Reaches $2.6 Trillion as Balanced Growth Emerges at Both Ends of the Risk Spectrum Key findings from TransUnion report: Nearly one-in-five Canadians improved their credit score over the past yearCanadian consumer credit delinquencies remained stable as consumers and lenders have adjusted to the evolving economic landscapeCanada’s credit market poised for growth as economic conditions improve, and innovation creates opportunities for expanded credit access TORONTO, Feb. 25, 2026 (GLOBE NEWSWIRE) -- In the fourth quarter of 2025, Canadian household debt reached $2....

 PRESS RELEASE

TransUnion 2026 Originations Forecast Shows Continued Positive Momentu...

TransUnion 2026 Originations Forecast Shows Continued Positive Momentum Amidst Moderate Expansion Findings released in conjunction with TransUnion’s Q4 2025 Credit Industry Insights Report CHICAGO, Feb. 19, 2026 (GLOBE NEWSWIRE) -- TransUnion (NYSE: TRU) released its 2026 credit originations forecast, highlighting continued momentum in originations for mortgages as well as for unsecured personal loans. These growth trends come as forecasted demand for other credit products shows mixed performance. TransUnion released the originations forecast alongside its Q4 2025 Credit Industry Insig...

 PRESS RELEASE

TransUnion Announces Strong Fourth Quarter and Full-Year 2025 Results

TransUnion Announces Strong Fourth Quarter and Full-Year 2025 Results Exceeded revenue, Adjusted EBITDA and Adjusted Diluted Earnings Per Share guidanceDelivered 13 percent revenue growth, or 12 percent organic constant currencyDrove 19 percent U.S. Financial Services and 16 percent Emerging Verticals revenue growthRepurchased approximately $150 million of shares in fourth quarter for a total of $300 million in 2025Raised quarterly dividend to $0.125 per share, an increase from $0.115, effective fourth quarter of 2025Introducing 2026 financial guidance, we expect to deliver 8 to 9 percent r...

 PRESS RELEASE

Insurance Shopping Bucked Traditional Year-End Slump, Remaining Elevat...

Insurance Shopping Bucked Traditional Year-End Slump, Remaining Elevated in Q4 2025 TransUnion’s latest quarterly report finds regular insurance shopping the new normal CHICAGO, Feb. 10, 2026 (GLOBE NEWSWIRE) -- Insurance shopping is now a routine activity for consumers rather than a rare event prompted by a car or home purchase. TransUnion (NYSE: TRU) analysts drew this conclusion after tracking three years of steadily increasing insurance shopping rates in the quarterly . Most recently, 2025 fourth quarter data showed that elevated shopping levels continued throughout a season in whi...

 PRESS RELEASE

High Purchase Intent Points to Increased Vehicle Sales and Growing Use...

High Purchase Intent Points to Increased Vehicle Sales and Growing Used‑Car Supply TransUnion research shows resilient demand amid affordability pressures; hybrid and EV interest continues to rise LAS VEGAS, Feb. 03, 2026 (GLOBE NEWSWIRE) -- TransUnion (NYSE: TRU) reports that consumer intent to purchase vehicles remains strong for 2026, with four in ten U.S. adults planning to buy a car, most within the next year. The company announced today at the 2026 AFSA Vehicle Finance Conference in Las Vegas. TransUnion surveyed 3,076 U.S. consumers age 18 and older. Among them, 1,190 respondent...

ResearchPool Subscriptions

Get the most out of your insights

Get in touch