TRU TransUnion

With a Few Exceptions, Personal Insurance Shopping Subdued in Q2 2022

With a Few Exceptions, Personal Insurance Shopping Subdued in Q2 2022

New TransUnion report identifies evolving trends in homeowners, renters and auto insurance markets

CHICAGO, Aug. 25, 2022 (GLOBE NEWSWIRE) -- Auto insurance shopping was down 3% overall in Q2 2022 compared to Q2 2021. That trend was primarily driven by a significant decrease by higher-risk consumers, where shopping decreased 11%, compared to Q2 2021.TransUnion’s (NYSE: TRU) new found property and auto insurance shopping in Q2 2022 was generally subdued, with a few exceptions in certain segments.

When comparing consumers across credit tiers, there was a clear outlier to the overall trend in that consumers with high credit scores continued to increase their auto insurance shopping.

Auto Insurance Shopping by Credit Tier (Q2 2022 vs Q2 2021)

Low Credit Scores (300-500)Medium Credit Scores (501-700)High Credit Scores (701+)
-11%-3%4%

“The lack of new vehicle purchases suppressed overall auto insurance shopping,” said Michelle Jackson, senior director of personal property and casualty insurance, in TransUnion’s insurance business. “Even with the influx of consumers shopping their auto insurance as premiums increase from industry-wide rate increases, this cannot overcome the suppressed shopping rates we are seeing from consumers not purchasing new cars, thus creating a shopping event.”

Migration activity to southern states driving homeowners insurance shopping

Overall homeowners’ insurance shopping saw a modest increase (4%) in Q2 2022, compared to the same time last year. That trend was primarily driven by activity in the Southern United States, where shopping was up 12%, compared to Q2 2021.

“We’re still seeing interest in relocating to sunnier environments, which has led to increased homeowners’ insurance shopping in states such as Florida and Texas, which ironically are states that are more prone to extreme weather events and more expensive insurance,” said Jackson. “However, consumers in the housing market are increasingly facing headwinds from rising mortgage interest rates and housing costs, which has tempered the rate of purchases and refis, and consequently, insurance shopping.”

It is possible the market will see a rebound. conducted in Q2 this year, 32% of consumers reported they will apply for a mortgage within the next year—a 4% increase from Q1 2022. Of the respondents, Millennials led all generations at 40%. This corresponds to our observations in homeowners shopping by generation, with Gen X and Millennials seeing the highest uptick in year-over-year shopping (between 11%–14%).

The role of rent in property insurance

Another factor in the property insurance slowdown is that renters’ insurance shopping decreased significantly (10%) in Q2 2022. While shopping was down across all generations, shopping among Baby Boomer and Silent Generation renters decreased 16%, compared to Q2 2021.

“This is almost certainly a correction after an unusually large rise seen within in this same cohort last year, when millions of older homeowners cashed in on their home equity and moved into the rental market. Given they are typically more financially stable, they were more likely to buy or maintain coverage for their new rental home,” added Jackson.

In addition, shopping in Q2 2022 among Gen Z renters decreased 12%, compared to Q2 2021. This may be attributable to an overall rise in rents: According to a joint TransUnion and National Apartment Association analysis of more than 300,000 rental units in the U.S., the median monthly rent price rose 17% from $1,365 a month to $1,599, when comparing Q1 2021 to Q1 2022. Rising rents typically drive tenants to stay in place rather than look for a new apartment.

For additional insights into the personal lines insurance marketplace, the full report can be accessed .

About TransUnion’s Insurance Trends and Perspectives Report

Formerly, the Personal Lines Insurance Shopping Report, this quarterly publication examines trends in the personal lines insurance industry, including shopping, migration, violation, credit-based insurance stability and more. The Trends and Perspectives Report research is based entirely on TransUnion’s extensive internal data and analyses. It includes information on insurance shopping transactions from January 2021 to July 2022. However, the report excludes data from insurance customers in California, Hawaii, and Massachusetts, where credit-based insurance scoring information is not used for insurance rating or underwriting.

About TransUnion (NYSE: TRU)

TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing an actionable picture of each person so they can be reliably represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®.

A leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people.

ContactDave Blumberg
 TransUnion
E-mail
Telephone312-972-6646



EN
25/08/2022

Underlying

To request access to management, click here to engage with our
partner Phoenix-IR's CorporateAccessNetwork.com

Reports on TransUnion

 PRESS RELEASE

Canadian Household Debt Reaches $2.6 Trillion as Balanced Growth Emerg...

Canadian Household Debt Reaches $2.6 Trillion as Balanced Growth Emerges at Both Ends of the Risk Spectrum Key findings from TransUnion report: Nearly one-in-five Canadians improved their credit score over the past yearCanadian consumer credit delinquencies remained stable as consumers and lenders have adjusted to the evolving economic landscapeCanada’s credit market poised for growth as economic conditions improve, and innovation creates opportunities for expanded credit access TORONTO, Feb. 25, 2026 (GLOBE NEWSWIRE) -- In the fourth quarter of 2025, Canadian household debt reached $2....

 PRESS RELEASE

TransUnion 2026 Originations Forecast Shows Continued Positive Momentu...

TransUnion 2026 Originations Forecast Shows Continued Positive Momentum Amidst Moderate Expansion Findings released in conjunction with TransUnion’s Q4 2025 Credit Industry Insights Report CHICAGO, Feb. 19, 2026 (GLOBE NEWSWIRE) -- TransUnion (NYSE: TRU) released its 2026 credit originations forecast, highlighting continued momentum in originations for mortgages as well as for unsecured personal loans. These growth trends come as forecasted demand for other credit products shows mixed performance. TransUnion released the originations forecast alongside its Q4 2025 Credit Industry Insig...

 PRESS RELEASE

TransUnion Announces Strong Fourth Quarter and Full-Year 2025 Results

TransUnion Announces Strong Fourth Quarter and Full-Year 2025 Results Exceeded revenue, Adjusted EBITDA and Adjusted Diluted Earnings Per Share guidanceDelivered 13 percent revenue growth, or 12 percent organic constant currencyDrove 19 percent U.S. Financial Services and 16 percent Emerging Verticals revenue growthRepurchased approximately $150 million of shares in fourth quarter for a total of $300 million in 2025Raised quarterly dividend to $0.125 per share, an increase from $0.115, effective fourth quarter of 2025Introducing 2026 financial guidance, we expect to deliver 8 to 9 percent r...

 PRESS RELEASE

Insurance Shopping Bucked Traditional Year-End Slump, Remaining Elevat...

Insurance Shopping Bucked Traditional Year-End Slump, Remaining Elevated in Q4 2025 TransUnion’s latest quarterly report finds regular insurance shopping the new normal CHICAGO, Feb. 10, 2026 (GLOBE NEWSWIRE) -- Insurance shopping is now a routine activity for consumers rather than a rare event prompted by a car or home purchase. TransUnion (NYSE: TRU) analysts drew this conclusion after tracking three years of steadily increasing insurance shopping rates in the quarterly . Most recently, 2025 fourth quarter data showed that elevated shopping levels continued throughout a season in whi...

 PRESS RELEASE

High Purchase Intent Points to Increased Vehicle Sales and Growing Use...

High Purchase Intent Points to Increased Vehicle Sales and Growing Used‑Car Supply TransUnion research shows resilient demand amid affordability pressures; hybrid and EV interest continues to rise LAS VEGAS, Feb. 03, 2026 (GLOBE NEWSWIRE) -- TransUnion (NYSE: TRU) reports that consumer intent to purchase vehicles remains strong for 2026, with four in ten U.S. adults planning to buy a car, most within the next year. The company announced today at the 2026 AFSA Vehicle Finance Conference in Las Vegas. TransUnion surveyed 3,076 U.S. consumers age 18 and older. Among them, 1,190 respondent...

ResearchPool Subscriptions

Get the most out of your insights

Get in touch