TTEC Holdings is a customer experience technology and services company. The company has four segments including Customer Strategy Services, which provides services in customer experience strategy and operations, insights, system and operational process optimization, and culture development; Customer Technology Services, which includes system design consulting, customer experience technology product, implementation and integration consulting services, and management of clients' cloud and on-premise solutions; Customer Growth Services, which provides technology-enabled sales and marketing solutions; and Customer Management Services, which includes customer experience delivery solutions.
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