reports
eGain Appoints Knowledge Management Veteran, Steve Pappas as Head of I...
eGain Appoints Knowledge Management Veteran, Steve Pappas as Head of Innovation Customer Experience and AI Innovation Leader Joins eGain to Accelerate Knowledge Automation Vision SUNNYVALE, Calif., March 26, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leader in AI-powered knowledge management for enterprise customer service, today announced the appointment of Steve Pappas as Head of Innovation. In this role, Pappas will help shape eGain's product and market expansion strategy at the intersection of AI, knowledge management, and customer experience — accelerating the c...
eGain Launches AI Knowledge Suite for Retail Banking to Drive Growth, ...
eGain Launches AI Knowledge Suite for Retail Banking to Drive Growth, Satisfaction, and Compliance SUNNYVALE, Calif., March 25, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: ) today announced the eGain AI Knowledge Suite for Retail Banking, a new solution designed to help community banks, regional banks, and credit unions increase revenue, improve customer satisfaction, boost frontline productivity, and strengthen regulatory compliance. As retail banking teams face rising service costs, tighter margins, and higher customer expectations, many institutions still rely on knowledge scattered acros...
eGain to Participate in 38th Annual Roth Conference on March 23, 2026
eGain to Participate in 38th Annual Roth Conference on March 23, 2026 SUNNYVALE, Calif., March 13, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of AI-powered knowledge management and customer experience solutions, today announced that eGain management will host meetings with investors on March 23, 2026, at the 38th Annual Roth Conference, scheduled from March 22–24, 2026, in Dana Point, California. eGain continues to see increasing adoption of its AI Knowledge Hub, which helps enterprises provide trusted answers, enhance customer experiences, and lower service costs....
eGain Announces New Integrations for Microsoft Teams, Slack, and Zoom ...
eGain Announces New Integrations for Microsoft Teams, Slack, and Zoom Team Chat Trusted knowledge and AI-powered actions now available across leading UCaaS and CCaaS platforms SUNNYVALE, Calif., March 10, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN) today announced new integrations that bring eGain AI Agent into Microsoft Teams, Slack, and Zoom Team Chat, delivering accurate, compliant answers and actions inside the collaboration tools employees already use. These integrations help organizations strengthen productivity, lower support costs, and improve employee satisfaction. As more o...
eGain Publishes Third Special Edition of Knowledge Management for Dumm...
eGain Publishes Third Special Edition of Knowledge Management for Dummies, Updated for the GenAI Era New Edition Features Dedicated Chapter on GenAI Best Practices and Real-World Success Stories Showing 5X Knowledge Creation Acceleration and 6X Search Success Improvement SUNNYVALE, Calif., March 09, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading provider of AI-powered knowledge management for enterprise customer service, today announced the release of the third special edition of Knowledge Management for Dummies. The newly updated booklet, co-authored by Anand Su...
Cabinetworks Group Selects eGain AI Knowledge Hub and AI Agent to Tran...
Cabinetworks Group Selects eGain AI Knowledge Hub and AI Agent to Transform Customer Service Operations Partnership with Current Connections, Sandler Partners Facilitates Selection SUNNYVALE, Calif., Feb. 09, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer experience, today announced that Cabinetworks Group, the nation’s largest privately held kitchen cabinet manufacturer, has selected the eGain AI Knowledge Hub™ and AI Agent for Contact Center to modernize its knowledge management system and enhance customer service operations. ...
eGain Announces Second Quarter 2026 Financial Results
eGain Announces Second Quarter 2026 Financial Results AI Knowledge Hub ARR Increases 27% Year Over Year SUNNYVALE, Calif., Feb. 03, 2026 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), a leading provider of AI-powered knowledge management solutions, today announced financial results for its fiscal 2026 second quarter ended December 31, 2025. “I am pleased with our second-quarter performance, highlighted by the 27% year-over-year growth in AI Knowledge Hub ARR,” said Ashu Roy, eGain’s CEO. “AI Knowledge Hub now represents 64% of our total SaaS ARR, and we continued to build momentum with seve...
eGain to Participate in the Oppenheimer Emerging Growth Conference on ...
eGain to Participate in the Oppenheimer Emerging Growth Conference on February 4, 2026 SUNNYVALE, Calif., Jan. 28, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of AI-powered knowledge management and customer experience solutions, today announced that CEO Ashu Roy and CFO Eric Smit will be hosting virtual one-on-one meetings with institutional investors at the Oppenheimer 8th Annual Emerging Growth Conference on Wednesday, February 4, 2026. For additional information or to schedule a meeting with eGain management, please contact either your Oppenheimer representative ...
eGain to Announce Fiscal 2026 Second Quarter Financial Results on Febr...
eGain to Announce Fiscal 2026 Second Quarter Financial Results on February 3, 2026 SUNNYVALE, Calif., Jan. 27, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: ), a leading provider of AI-powered knowledge management and customer experience solutions, will announce its fiscal 2026 second quarter financial results after the close of regular market trading on Tuesday, February 3, 2026, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Tuesday, Februa...
eGain kündigt Solve 26 London an: Führende Konferenz zum Thema KI-gest...
eGain kündigt Solve 26 London an: Führende Konferenz zum Thema KI-gestütztes Wissensmanagement für die Automatisierung des Kundenerlebnisses Das zweitägige Event umfasst Erfolgsgeschichten von Global-2000-Kunden, Produktinnovationen und praktische Workshops zum Thema „Bereitstellung vertrauenswürdiger KI in großem Maßstab“ SUNNYVALE, Kalifornien, Jan. 22, 2026 (GLOBE NEWSWIRE) -- Die eGain Corporation, ein führender Anbieter von KI-gestützten Lösungen für Wissensmanagement und Kundenerfahrung, hat heute die Konferenz „Solve 26 London” angekündigt, auf der untersucht wird, wie Unternehme...
eGain presenta Solve 26 London, una conferencia de alto nivel sobre la...
eGain presenta Solve 26 London, una conferencia de alto nivel sobre la gestión del conocimiento basado en IA para la automatización de la experiencia del cliente El evento de dos días incluirá casos de éxito de clientes de la lista Global 2000, innovaciones de productos y talleres prácticos sobre cómo ofrecer una IA fiable a gran escala SUNNYVALE, California, Jan. 22, 2026 (GLOBE NEWSWIRE) -- eGain Corporation, un proveedor líder de soluciones basadas en IA de gestión del conocimiento y experiencia del cliente, ha presentado hoy Solve 26 London, una conferencia de primer nivel en la que...
eGain annonce Solve 26 London : la conférence phare sur la gestion des...
eGain annonce Solve 26 London : la conférence phare sur la gestion des connaissances alimentée par l’IA pour l’automatisation de l’expérience client Cet événement de deux jours met en avant les réussites clients des entreprises répertoriées au classement Global 2000, les innovations produits et des ateliers pratiques sur la mise en œuvre d’une IA fiable à grande échelle SUNNYVALE, Californie, 22 janv. 2026 (GLOBE NEWSWIRE) -- eGain Corporation, fournisseur de premier plan de solutions de gestion des connaissances et d’expérience client alimentées par l’IA, a annoncé aujourd’hui la tenue...
eGain annuncia Solve 26 London: la conferenza di primo piano sull'IA a...
eGain annuncia Solve 26 London: la conferenza di primo piano sull'IA applicata alla gestione delle conoscenze per l'automazione dell'esperienza cliente L'evento di due giorni presenta storie di successo dei clienti Global 2000, innovazioni di prodotto e workshop pratici su come offrire un'IA affidabile su larga scala SUNNYVALE, California, Jan. 22, 2026 (GLOBE NEWSWIRE) -- eGain Corporation, leader nelle soluzioni di gestione delle conoscenze e dell'esperienza cliente basate sull'IA, ha annunciato oggi Solve 26 London, una conferenza di primo piano dedicata a come le imprese stiano sfru...
eGain kondigt Solve 26 London aan: een toonaangevende conferentie over...
eGain kondigt Solve 26 London aan: een toonaangevende conferentie over AI-gestuurd kennisbeheer voor de automatisering van klantbelevingen Tweedaags evenement met succesverhalen van Global 2000-klanten, productinnovaties en praktische workshops over het leveren van betrouwbare AI op grote schaal SUNNYVALE, Californië, Jan. 22, 2026 (GLOBE NEWSWIRE) -- eGain Corporation, een toonaangevende leverancier van AI-aangedreven oplossingen voor kennisbeheer en klantbelevingen, heeft vandaag Solve 26 London aangekondigd: een toonaangevende conferentie over hoe bedrijven AI-aangedreven kennis gebr...
eGain Announces Solve 26 London: Premier Conference on AI-Powered Know...
eGain Announces Solve 26 London: Premier Conference on AI-Powered Knowledge Management for Customer Experience Automation Two-Day Event Features Global 2000 Customer Success Stories, Product Innovations, and Hands-On Workshops on Delivering Trusted AI at Scale SUNNYVALE, Calif., Jan. 22, 2026 (GLOBE NEWSWIRE) -- eGain Corporation, a leading provider of AI-powered knowledge management and customer experience solutions, today announced Solve 26 London, a premier conference exploring how enterprises are leveraging AI-powered knowledge to drive measurable business outcomes and successful AI...
eGain Announces AI Agent for Cisco Webex Contact Center to Deliver AI-...
eGain Announces AI Agent for Cisco Webex Contact Center to Deliver AI-Powered Knowledge at the Point of Service Integrated solution brings eGain's trusted agentic capabilities to Webex Contact Center customers, enabling real-time conversational guidance and interaction intelligence SUNNYVALE, Calif., Jan. 21, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading provider of AI knowledge solutions for customer engagement, today announced the release of eGain AI Agent for Cisco Webex Contact Center that enables agentic guidance powered by trusted knowledge within the Webex ...
Rogue Credit Union Expands eGain Deployment Across Enterprise with Int...
Rogue Credit Union Expands eGain Deployment Across Enterprise with Integrated Knowledge + AI and AI Agent Platforms Leading Oregon-based credit union scales eGain adoption to power member service excellence and sales enablement through upcoming merger and growth SUNNYVALE, Calif., Jan. 20, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of AI knowledge software for customer engagement, today announced that Rogue Credit Union has significantly expanded its use of eGain’s AI Knowledge Hub and agent assistance platforms across both contact center and enterprise operations...
SELCO Community Credit Union Selects eGain AI Knowledge Hub™ and eGain...
SELCO Community Credit Union Selects eGain AI Knowledge Hub™ and eGain AI Agent™ to Transform Internal Knowledge Management SUNNYVALE, Calif., Jan. 13, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced that SELCO Community Credit Union has selected the eGain AI Knowledge Hub and AI Agent software to modernize its enterprise knowledge management and empower employees across the organization. SELCO's mission is to support the financial well-being, service excellence, and community impact of its members across ...
Achmea wählt eGain AI Knowledge Hub und AI Agent zur Unterstützung der...
Achmea wählt eGain AI Knowledge Hub und AI Agent zur Unterstützung der digitalen Transformation SUNNYVALE, Kalifornien, Dec. 19, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), die führende KI-Wissensplattform für Kundenerlebnisse, gab heute bekannt, dass Achmea, einer der größten europäischen Versicherungs- und Finanzdienstleistungskonzerne, die eGain AI Knowledge Hub™ und die AI Agent Software ausgewählt hat, um das Wissensmanagement zu modernisieren und die Transformation zu einem digitalen Versicherer zu beschleunigen. Mit Hauptsitz im niederländischen Zeist und Niederlass...
Achmea selecciona el AI Knowledge Hub y el Agente de IA de eGain para ...
Achmea selecciona el AI Knowledge Hub y el Agente de IA de eGain para impulsar la transformación digital SUNNYVALE, California, Dec. 19, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), la plataforma líder de conocimiento de IA para la experiencia del cliente, ha anunciado hoy que Achmea, uno de los mayores grupos cooperativos de seguros y servicios financieros de Europa, ha seleccionado el software AI Knowledge Hub™ (Centro de conocimiento de IA) y el Agente de IA de eGain para modernizar la gestión del conocimiento y acelerar su transformación en una aseguradora digital. Con ...
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