reports
eGain Announces Fourth Quarter and Fiscal Year 2024 Financial Results;...
eGain Announces Fourth Quarter and Fiscal Year 2024 Financial Results; AI Knowledge Fuels New Logo Momentum SUNNYVALE, Calif., Sept. 05, 2024 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), an AI Knowledge platform for service, today announced financial results for its fiscal 2024 fourth quarter and full fiscal year ended June 30, 2024. “As businesses invest in Gen AI at scale, our AI Knowledge Hub helps deliver trusted answers for customer service, reducing cost and improving experience,” said Ashu Roy, eGain’s CEO. “As a result, new logo wins and RFPs for AI Knowledge were up 50 percent in f...
eGain to Announce Fiscal 2024 Fourth Quarter and Full Year Financial R...
eGain to Announce Fiscal 2024 Fourth Quarter and Full Year Financial Results on September 5, 2024 SUNNYVALE, Calif., Aug. 28, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: ), the AI knowledge platform for customer service, will announce its fiscal 2024 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 5, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, September 5th a...
eGain veröffentlicht „Knowledge Management for Dummies, eGain 2nd Spec...
eGain veröffentlicht „Knowledge Management for Dummies, eGain 2nd Special Edition“ mit John Wiley & Sons SUNNYVALE, Kalifornien, Aug. 14, 2024 (GLOBE NEWSWIRE) -- eGain (), die KI-Wissensplattform für den Kundenservice, gab heute den Launch von „Knowledge Management For Dummies, eGain 2. Spezialausgabe“ bekannt, das von John Wiley & Sons veröffentlicht wurde. Die 2. Spezialausgabe ist sowohl als E-Book als auch in gedruckter Form erhältlich und eine aktualisierte Version der beliebten ersten Auflage, die Tausende von Downloads erhalten hat. Laut Gartner werden bis 2025 100 % der virtuell...
eGain publica «Gestión de conocimiento para Dummies, 2a Edición especi...
eGain publica «Gestión de conocimiento para Dummies, 2a Edición especial de eGain» con John Wiley & Sons SUNNYVALE, California, Aug. 14, 2024 (GLOBE NEWSWIRE) -- eGain (), la principal plataforma de conocimiento para la participación de los clientes ha anunciado hoy la publicación de «Gestión de conocimiento para Dummies, 2.ª Edición especial de eGain», por John Wiley & Sons. Disponible tanto en formato electrónico como físico, la 2.ª Edición especial es una versión actualizada de su popular primera edición, que se descargó miles de veces. Según Gartner, el 100 % de los asistentes virtua...
eGain publie le guide « Knowledge Management for Dummies, eGain 2nd Sp...
eGain publie le guide « Knowledge Management for Dummies, eGain 2nd Special Edition » chez John Wiley & Sons SUNNYVALE, Californie, 14 août 2024 (GLOBE NEWSWIRE) -- eGain (), la plateforme de connaissances alimentée par l’IA et dédiée au service client, annonce aujourd’hui la publication de son guide « Knowledge Management For Dummies, eGain 2nd Special Edition » chez John Wiley & Sons. Disponible en version électronique et imprimée, la 2e Édition spéciale est une version actualisée de la première édition, très populaire, qui a fait l’objet de milliers de téléchargements. Selon Gartner, ...
eGain pubblica “Knowledge Management for Dummies, eGain 2nd Special Ed...
eGain pubblica “Knowledge Management for Dummies, eGain 2nd Special Edition” in collaborazione con John Wiley & Sons SUNNYVALE, California, Aug. 14, 2024 (GLOBE NEWSWIRE) -- eGain (), piattaforma di conoscenza IA per il servizio clienti, ha annunciato in data odierna l'uscita di “Knowledge Management For Dummies, eGain 2nd Special Edition”, pubblicato da John Wiley & Sons. Disponibile sia in formato e-book che cartaceo, la 2ª edizione speciale è una versione aggiornata dell'apprezzata prima edizione, che ha ricevuto migliaia di download. Secondo Gartner, entro il 2025 il 100% degli assis...
eGain brengt “Knowledge Management For Dummies, eGain 2nd Special Edit...
eGain brengt “Knowledge Management For Dummies, eGain 2nd Special Edition” uit in samenwerking met John Wiley & Sons SUNNYVALE, Californië, Aug. 14, 2024 (GLOBE NEWSWIRE) -- eGain (), het AI-kennisplatform voor klantenservice, kondigde vandaag de publicatie aan van “Knowledge Management For Dummies, eGain 2nd Special Edition”, uitgegeven door John Wiley & Sons. Deze 2e speciale editie, die zowel beschikbaar is als e-book als in papiervorm, is een geactualiseerde versie van de populaire eerste editie, die duizenden keren werd gedownload. Volgens Gartner, zal 100% van de virtuele assistent...
eGain releases “Knowledge Management for Dummies, eGain 2nd Special Ed...
eGain releases “Knowledge Management for Dummies, eGain 2nd Special Edition” with John Wiley & Sons SUNNYVALE, Calif., Aug. 14, 2024 (GLOBE NEWSWIRE) -- eGain (), the AI knowledge platform for customer service, today announced the release of “Knowledge Management For Dummies, eGain 2nd Special Edition”, published by John Wiley & Sons. Available in both e-book and print formats, the 2nd Special Edition is an updated version of its popular first edition, which received thousands of downloads. Per Gartner, 100% of GenAI virtual assistants for customers and contact center agents will fail wi...
eGain im Gartner® Market Guide 2024 für Kundendienst-Wissensmanagement...
eGain im Gartner® Market Guide 2024 für Kundendienst-Wissensmanagementsysteme als repräsentativer Anbieter ausgezeichnet SUNNYVALE, Kalifornien, June 14, 2024 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: ), die KI-Wissensplattform für den Kundendienst, hat heute bekanntgegeben, dass sie im „Gartner Market Guide 2024 for Customer Service Knowledge Management Systems“ aufgeführt wird. „Bis 2025 werden 100 % der generativen KI-Projekte für virtuelle Kunden- und Agentenassistenten, die nicht in moderne Wissensmanagementsysteme integriert sind, ihre Ziele in Bezug auf das Kundenerlebnis und...
eGain nombrado proveedor representativo en la Guía de Mercado 2024 de ...
eGain nombrado proveedor representativo en la Guía de Mercado 2024 de Gartner® para sistemas de gestión del conocimiento de atención al cliente SUNNYVALE, California, June 14, 2024 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: ), la plataforma de conocimiento de IA aplicada al servicio de atención al cliente, ha anunciado hoy que ha sido nombrada en la Guía de Mercado 2024 de Gartner para sistemas de gestión del conocimiento de atención al cliente. «De aquí a 2025, el 100% de los proyectos de asistentes virtuales de clientes y agentes virtuales de IA generativa que carezcan de integraci...
eGain nommé fournisseur représentatif dans le Guide du marché 2024 pou...
eGain nommé fournisseur représentatif dans le Guide du marché 2024 pour les systèmes de gestion des connaissances du service client de Gartner® SUNNYVALE, Californie, 14 juin 2024 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ : ), la plateforme de connaissance IA pour le service à la clientèle, annonce aujourd’hui avoir été nommée dans le Guide du marché 2024 pour les systèmes de gestion des connaissances du service à la clientèle de Gartner. « D’ici 2025, 100 % des projets d’assistants à la clientèle et d’agents virtuels à IA générative qui ne sont pas intégrés à des systèmes modernes...
eGain nominata Fornitore rappresentante nella Guida del mercato Gartne...
eGain nominata Fornitore rappresentante nella Guida del mercato Gartner® 2024 per i sistemi di gestione della conoscenza per l'assistenza clienti SUNNYVALE, California, June 14, 2024 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: ), la piattaforma di conoscenza basata sull'IA per l'assistenza clienti, oggi ha annunciato di essere stata nominata nella Guida del mercato Gartner 2024 per i sistemi di gestione della conoscenza per l'assistenza clienti. "Entro il 2025, il 100% dell'assistenza clienti virtuale basata sull'IA generativa e i progetti di assistenti virtuali che non riusciranno a ...
eGain uitgeroepen tot representatieve leverancier in de 2024 Gartner® ...
eGain uitgeroepen tot representatieve leverancier in de 2024 Gartner® Market Guide for Customer Service Knowledge Management Systems SUNNYVALE, Californië, June 14, 2024 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: ), het AI-kennisplatform voor klantenservice, kondigde vandaag haar vermelding in de 2024 Gartner Market Guide for Customer Service Knowledge Management Systems aan. “Tegen 2025 zal 100% van de op AI gebaseerde projecten voor virtuele klant- en agenten die niet zijn geïntegreerd in moderne kennisbeheersystemen, hun doelstellingen op het gebied van klantervaring en operatione...
Virginia529 Selects eGain AI Knowledge to Elevate Customer and Advisor...
Virginia529 Selects eGain AI Knowledge to Elevate Customer and Advisor Experience SUNNYVALE, Calif., June 14, 2024 (GLOBE NEWSWIRE) -- eGain (), the leading AI knowledge platform for customer service, today announced that Virginia529 has selected the eGain Knowledge Hub™ to enhance its customer service. Virginia529 strives to help make the financial lives of Virginians—and all Americans—better through its commitment to affordable and accessible savings programs and financial education. Available nationwide with account owners in every state, Virginia529 is the largest 529 plan, manag...
eGain named a Representative Vendor in the 2024 Gartner® Market Guide ...
eGain named a Representative Vendor in the 2024 Gartner® Market Guide for Customer Service Knowledge Management Systems SUNNYVALE, Calif., June 13, 2024 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: ), the AI knowledge platform for customer service, today announced that it has been named in the 2024 Gartner Market Guide for Customer Service Knowledge Management Systems. “By 2025, 100% of generative AI virtual customer assistant and virtual agent assistant projects that lack integration to modern knowledge management systems will fail to meet their customer experience and operational...
eGain Announces Increase to Stock Repurchase Program of $20 Million
eGain Announces Increase to Stock Repurchase Program of $20 Million SUNNYVALE, Calif., May 31, 2024 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), the AI knowledge platform for customer service, announced today that its Board of Directors approved a $20 million increase in its stock repurchase program, bringing the aggregate amount eGain may purchase thereunder from $20 million to $40 million of its outstanding common stock. "Our strong balance sheet allows us to focus on driving long-term shareholder value. This increased authorization underscores our belief that our shares are undervalued a...
Großer Global-50-Hersteller vertraut auf eGain für wissensbasierten Ku...
Großer Global-50-Hersteller vertraut auf eGain für wissensbasierten Kundenservice SUNNYVALE, Kalifornien, May 30, 2024 (GLOBE NEWSWIRE) -- eGain (), die KI-Wissensplattform für den Kundenservice, hat heute bekannt gegeben, dass ein großer Global-50-Hersteller eGain als strategische KI-Wissensplattform ausgewählt hat, um vertrauenswürdige Antworten für den Kundenservice zu liefern. Der Hersteller, der auf dem schnell wachsenden Markt für Mobilitätsprodukte führend ist, hatte mit falschen und inkonsistenten Kundenservice-Antworten zu kämpfen, die durch isolierte Wissens- und Content-Repo...
Un gigante de la fabricación de la lista Global 50 confía en eGain par...
Un gigante de la fabricación de la lista Global 50 confía en eGain para ofrecer un servicio de atención al cliente impulsado por el conocimiento SUNNYVALE, California, May 30, 2024 (GLOBE NEWSWIRE) -- eGain (), la plataforma de conocimiento de IA aplicada al servicio de atención al cliente, ha anunciado hoy que todo un gigante de la fabricación de la lista Global 50 ha seleccionado a eGain como su plataforma estratégica de conocimiento de IA para proporcionar respuestas de confianza en su servicio de atención al cliente. Líder en el mercado de rápido crecimiento de los productos de m...
Un géant industriel du Top 50 mondial accorde sa confiance à eGain pou...
Un géant industriel du Top 50 mondial accorde sa confiance à eGain pour développer un service client alimenté par la connaissance SUNNYVALE, État de Californie, 30 mai 2024 (GLOBE NEWSWIRE) -- eGain (), fournisseur de plateforme de gestion des connaissances pilotée par l’IA et dédiée au service client, annonce ce jour qu’un géant du Top 50 des plus importants industriels du monde a retenu sa solution pour aider les agents de son service client à fournir des réponses fiables. Leader sur le marché en plein essor des technologies de la mobilité, l’industriel rencontrait des difficultés avec...
Un gigante manifatturiero inserito nei Global 50 affida a eGain i serv...
Un gigante manifatturiero inserito nei Global 50 affida a eGain i servizi di assistenza ai clienti basati sulla conoscenza SUNNYVALE, California, May 30, 2024 (GLOBE NEWSWIRE) -- eGain ( ), la piattaforma di conoscenza basata sull’intelligenza artificiale per l’assistenza ai clienti, ha annunciato oggi che un gigante manifatturiero inserito nei Global 50 ha scelto eGain come piattaforma di conoscenza basata sulla IA strategica per fornire risposte affidabili ai clienti che richiedono assistenza. L’azienda manifatturiera, leader sul mercato in rapida crescita dei prodotti per la mobilit...
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