Möglingen, March 17, 2021

Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services and monitor its IT infrastructure centrally. The established IT management solutions for and will be used.

The financial institution chose USU as their project partner after a comprehensive international market evaluation and a multi-stage selection process. As part of its digitization strategy, the LLB Group aims to increase the quality and efficiency of its IT services by automating processes while ensuring the availability and high performance of its IT.

The focus of LLB's collaboration with USU is the definition and mapping of the various IT services and the automated integration of the data into the monitoring system for measuring service levels. Other focus areas include ticket correlation, alarm management, and the creation of a configuration management database (CMDB) and a service catalog.

Andreas Meier, Project Manager at Liechtensteinische Landesbank said: "USU convinced us all around. The decisive factors were not only the functional diversity and depth of the complete solution offered, which met our high requirements in a proof-of-concept process, but also the integrative interaction of the tools and the professional implementation of the use cases presented to us. We look forward to working with the USU experts. "

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USU

As a leading provider of software and services for IT and customer service management, USU enables companies to master the demands of today's digital world. Global organizations use our solutions to cut costs, become more agile and reduce risks - with smarter services, simpler workflows and better collaboration. With more than 40 years of experience and locations worldwide, the USU team brings customers into the future.

In addition to USU GmbH, which was founded in 1977, the subsidiaries USU Technologies GmbH, USU Solutions GmbH, USU Solutions Inc. and USU SAS also belong to USU Software AG (ISIN DE 000A0BVU28), which is listed in the Prime Standard of the German Stock Exchange.

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Liechtensteinische Landesbank

Liechtensteinische Landesbank AG (LLB) is the most traditional financial institution in the Principality of Liechtenstein. The majority shareholder is the Principality of Liechtenstein. The shares are listed on the SIX (symbol: LLBN). The LLB Group offers its clients comprehensive wealth management services: as a universal bank, in private banking, asset management and fund services. With 1,064 employees (full-time equivalents), it is present in Liechtenstein, Switzerland, Austria and the United Arab Emirates (Abu Dhabi and Dubai). As of 31 December 2020, the LLB Group's business volume amounted to CHF 92.9 billion.

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