Philips recognized in Gartner’s 2020 Market Guide for Virtual Care Solutions

November 5, 2020

The ability to support the delivery of virtual care is now a must-have capability for all healthcare delivery organizations identified in report

Amsterdam, the Netherlands – (NYSE: PHG, AEX: PHIA), a global leader in health technology, today announced that it has been identified as a Representative Vendor in the Gartner "Market Guide for Virtual Care Solutions" report [1]. The report underscores that “virtual care solutions enable healthcare delivery organizations to provide high-quality, cost-effective clinical care at a distance.” Such solutions help seamlessly drive clinical and operational efficiencies by empowering clinicians with key patient data to enhance decision-making.

“We are pleased that Gartner has recognized Philips as a Representative Vendor for its enterprise virtual care portfolio and telehealth portfolio in their recent Market Guide,” said Roy Jakobs, Chief Business Leader Connected Care at Royal Philips. “Virtual care has empowered clinicians to meet patient needs, even during COVID-19. By strategically partnering with our customers, Philips is helping health systems build programs to address the immediate demands of the pandemic, while also building sustainable and scalable systems that will extend beyond COVID-19 to enable the right care anywhere, anytime.”

In its report, Gartner identified five critical capabilities for virtual care solutions – (a) clinician experience, (b) patient experience, (c) artificial intelligence, (d) information capture for billing and reporting, and (e) modular, open solutions. Philips was included as a Representative Vendor based on its telehealth and virtual care solutions. Moreover, Philips aims to meet healthcare providers’ needs through its platform-based virtual care approach to help deliver on the quadruple aim of care: improving health outcomes and lowering the cost of care, while also improving the patient and care provider experience.

More information on Philips’ enterprise telehealth solutions portfolio can be accessed .

The Gartner Market Guide on Virtual Care can be accessed .

[1] Gartner, “Market Guide for Virtual Care Solutions”, Sharon Hakkennes, Pooja Singh, 26 October 2020.

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For further information, please contact:

Anna Hogrebe

Philips Global Press Office

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About Royal Philips

Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people's health and well-being, and enabling better outcomes across the health continuum – from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. Headquartered in the Netherlands, the company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Philips generated 2019 sales of EUR 19.5 billion and employs approximately 81,000 employees with sales and services in more than 100 countries. News about Philips can be found at .

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