Report

Teleperformance : Sharp increase in Q4 sales, margins in line with forecasts. Disappointing FCF but rise in investments reflects expected momentum in 2019

>Excellent Q4 sales: +10.8% l-f-l; EBITDA +8.6% to € 603m vs consensus € 602m - Téléperformance has reported brisk growth in its 2018 results : Sales growth of 6.2% to € 4,441m, close to our forecasts (€ 4,443m) and the consensus (€ 4,420m). The l-f-l increase comes to 9% vs +10.8% in Q4 (to recap: +8.3% 9M; consensus for Q4 at +8.4%). In the breakdown (see full figures on the next page), the core service businesses rose +9.8% l-f-l over the full year, of which +...
Underlying
Teleperformance SE

Teleperformance is engaged in outsourced customer experience management. Co. delivers integrated solutions to corporations and administrative bodies worldwide to manage all aspects of the customer-relations cycle on their behalf. Co.'s activities include four core business areas: customer care (these are services provided as part of customer service management); technical support; debt collection; and business information and marketing actions. As of Dec. 31, 2013, Co. had approximately 110,000 computerized workstations across 46 countries. Co.'s client includes industries like Telecoms, Internet, Financial services, Technology/media, Insurance, Government sector and Utilities.

Provider
Oddo BHF
Oddo BHF

​Oddo Securities provides securities brokerage and research services. The company offers equity, economic, and derivatives research and credit analysis services. It focuses on insurance, automotive, building materials, pharmaceuticals, telecommunications, information technology, and agri-food industries.

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