Report

Téléperformance : CA T4 en forte hausse ; marge en ligne avec les attentes. FCF décevant mais la hausse des investissements reflète le dynamisme attendu en 2019

>Excellent CA T4: +10,8% lfl ; EBITDA +8,6% à 603 M€ vs css 602 M€ - Au titre de son exercice 2018, le groupe Téléperformance publie globalement des résultats en croissance soutenue qui se caractérisent par : Un chiffre d’affaires en hausse de 6,2% à 4441 M€ soit un niveau proche de nos attentes (4443 M€) et celles du consensus (4420 M€). A périmètre et change constants, la hausse serait de 9% soit par différence un T4 à +10,8% (rappel : +8,3% sur 9m ; css T4 +8....
Underlying
Teleperformance SE

Teleperformance is engaged in outsourced customer experience management. Co. delivers integrated solutions to corporations and administrative bodies worldwide to manage all aspects of the customer-relations cycle on their behalf. Co.'s activities include four core business areas: customer care (these are services provided as part of customer service management); technical support; debt collection; and business information and marketing actions. As of Dec. 31, 2013, Co. had approximately 110,000 computerized workstations across 46 countries. Co.'s client includes industries like Telecoms, Internet, Financial services, Technology/media, Insurance, Government sector and Utilities.

Provider
Oddo BHF
Oddo BHF

​Oddo Securities provides securities brokerage and research services. The company offers equity, economic, and derivatives research and credit analysis services. It focuses on insurance, automotive, building materials, pharmaceuticals, telecommunications, information technology, and agri-food industries.

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Matthias Desmarais
  • Matthias Desmarais

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