Report
Christophe Chaput

Teleperformance : 2021 results higher than expected and encouraging 2022 and 2025 targets

>Excellent organic growth (+25.7%; +23.8% estimated) and EBITA of € 1,071m, 2% above forecasts - Téléperformance reported excellent 2021 results (cf. following page for the details by geographical region). The key points were as follows: Revenue growth of 24.1% to € 7,115m, i.e. ahead of our estimate (€ 9,969m; difference 2%) and the consensus (€ 6,991m; difference 1.8%). Most of the gap is due to strong organic growth of 25.7% whereas we expected 23.8% (23.9% f...
Underlying
Teleperformance SE

Teleperformance is engaged in outsourced customer experience management. Co. delivers integrated solutions to corporations and administrative bodies worldwide to manage all aspects of the customer-relations cycle on their behalf. Co.'s activities include four core business areas: customer care (these are services provided as part of customer service management); technical support; debt collection; and business information and marketing actions. As of Dec. 31, 2013, Co. had approximately 110,000 computerized workstations across 46 countries. Co.'s client includes industries like Telecoms, Internet, Financial services, Technology/media, Insurance, Government sector and Utilities.

Provider
Oddo BHF
Oddo BHF

​Oddo Securities provides securities brokerage and research services. The company offers equity, economic, and derivatives research and credit analysis services. It focuses on insurance, automotive, building materials, pharmaceuticals, telecommunications, information technology, and agri-food industries.

Analysts
Christophe Chaput

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