Report
Christophe Chaput

Téléperformance : Résultats 2019 conformes aux attentes. FCF un peu décevant en raison du BFR

>Des résultats 2019 toujours en forte croissance au niveau du CA et ROC mais un FCF un peu en deçà des attentes - Au titre de son exercice 2019, le groupe Téléperformance publie des résultats globalement en ligne avec les attentes (cf. détails chiffrés page suivante) avec, toutefois, un FCF un peu faible. Nous retenons : Un chiffre d’affaires en progression de +20,6% à 5 355 M€ ce qui correspond à nos estimations (5 353 M€) et celles du consensus (5 352 M€)....
Underlying
Teleperformance SE

Teleperformance is engaged in outsourced customer experience management. Co. delivers integrated solutions to corporations and administrative bodies worldwide to manage all aspects of the customer-relations cycle on their behalf. Co.'s activities include four core business areas: customer care (these are services provided as part of customer service management); technical support; debt collection; and business information and marketing actions. As of Dec. 31, 2013, Co. had approximately 110,000 computerized workstations across 46 countries. Co.'s client includes industries like Telecoms, Internet, Financial services, Technology/media, Insurance, Government sector and Utilities.

Provider
Oddo BHF
Oddo BHF

​Oddo Securities provides securities brokerage and research services. The company offers equity, economic, and derivatives research and credit analysis services. It focuses on insurance, automotive, building materials, pharmaceuticals, telecommunications, information technology, and agri-food industries.

Analysts
Christophe Chaput

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