On December 15th, 2017, Avaya Holdings Corp (AVYA) successfully completed its restructuring plan and emerged from Chapter 11 bankuptcy. In our note dated December 21st, 2017, we were bullish on Avaya's prospects and continue to remain so. The stock has delivered returns of ~34% since our last report. Avaya delivered solid 1Q18 results and we were impressed by a higher mix of software & services and recurring sales, which validated management's commitment to stabilize revenues. The software & services mix increased 600 bps YOY to 82% of total, while recurring revenue mix increased to 57% of total, up 400 bps YOY. The restructuring strenghtened balance sheet by eliminating over $4 billion in total liabilities. It also led to $300 million of additional free cash flow due to reduction in debt and pension expenses which should provide ample room to fund growth initiatives.
The growing focus on cloud positions the company to benefit from increasing consumer preference toward the same. This is evident from recent traction in the company's mid-market cloud offerings, which saw an average seat growth of 120% QOQ in FY17 and ~41% QOQ in 1Q18. The recent acquisition of Spoken Communications, a leading contact center, further strengthens Avaya's cloud offerings. We expect margins to be supported by cost initiatives and mix shift to higher margin software & services business. In our view, Avaya is undervalued at current levels.
Avaya Holdings is a holding company. Through its subsidiaries, the company provides digital communications products, solutions and services. The company has two segments: Products and Solutions, which encompasses the company's unified communications and contact center platforms, applications and devices; and Services, which consists of three business areas: Global Support Services, Enterprise Cloud and Managed Services, and Professional Services. The company sells directly via its worldwide sales force and indirectly through its global network of channel partners, including distributors, service providers, dealers, value-added resellers, systems integrators and business partners that provide sales and services support.
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