reports
Ford Equity International Rating and Forecast Report
Ford Equity International Research Reports cover 60 countries with over 30,000 stocks traded on international exchanges. A proprietary quantitative system compares each company to its peers on proven measures of business value, growth characteristics, and investor behavior. Ford's three recommendation ratings buy, hold and sell, represent each stock’s return potential relative to its own country market.. The rating reports which are generated each week, include the fundamental details behind...
AVANT Signs Partner Agreement with Interactive Intelligence to Offer C...
INDIANAPOLIS & CHICAGO--(BUSINESS WIRE)-- AVANT, a premier distributor of next-generation technologies to partners worldwide, has signed a partner agreement with Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of software and cloud services for customer engagement, communications and collaboration. As a master agent, AVANT can now offer its partners the Interactive Intelligence customer engagement cloud solution, PureCloud Engage℠. AVANT is a leader in next-generation IT solutions, empoweri...
Succeeding at Customer Engagement Book by Interactive Intelligence Now...
INDIANAPOLIS--(BUSINESS WIRE)-- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of software and cloud services for customer engagement, communications and collaboration, has published a book titled Succeeding at Customer Engagement: 7 Game Changers and Stories from Companies Who Use Them. Ideal for C-level executives and customer experience leaders, this book has been praised by industry experts, including customer-centric leadership guru Jean Bliss who says, “This book will have relevance for years...
InvestorPlace Media Deploys Interactive Intelligence Customer Engageme...
INDIANAPOLIS & ROCKVILLE, Md.--(BUSINESS WIRE)-- InvestorPlace Media, which operates an investing and financial news site, has deployed the omnichannel customer engagement cloud solution, PureCloud Engage℠, from Interactive Intelligence Group Inc. (Nasdaq: ININ). InvestorPlace Media uses PureCloud Engage to support 12 customer service agents and supervisors, who receive around 600 calls per day at peak volume. According to Penny Donelson, InvestorPlace Media’s executive director of customer service and systems...
SHAG Community Life Foundation Deploys Interactive Intelligence Custom...
INDIANAPOLIS & SEATTLE--(BUSINESS WIRE)-- Senior Housing Assistance Group (SHAG) Community Life Foundation, an affordable senior housing provider in Washington, has deployed the omnichannel customer engagement cloud solution, PureCloud Engage℠, from Interactive Intelligence Group Inc. (Nasdaq: ININ). SHAG uses PureCloud Engage to support its customer service department, which staffs four agents who receive more than 7,000 calls per month. The PureCloud Engage deployment has resulted in more effective marketing ...
Zevacor Deploys Interactive Intelligence Unified Communications and Co...
INDIANAPOLIS--(BUSINESS WIRE)-- Zevacor has deployed the unified communications and collaboration cloud solution, PureCloud Communicate℠, from Interactive Intelligence Group Inc. (Nasdaq: ININ). Zevacor is using PureCloud Communicate to support more than 100 employees across distributed offices who field calls from patients seeking advice from nuclear pharmacists. “The FDA requires patients whose treatment involves our products to quickly reach a nuclear pharmacist if they have questions about possible ...
Interactive Intelligence Positioned as a Strong Performer for Workforc...
INDIANAPOLIS--(BUSINESS WIRE)-- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of cloud services for customer engagement, communications and collaboration, has been ranked a strong performer by Forrester Research in The Forrester Wave™: Workforce Optimization (WFO) Suites, Q3 20161. “Our ranking as a ‘strong performer’ underpins the success our nearly 3,000 WFO customers have experienced as a result of our all-in-one solution,” said Ric Kosiba, Interactive Intelligence vice president of Decisions...
Interactive Intelligence Positioned as a Visionary in Gartner Magic Qu...
INDIANAPOLIS & SLOUGH, U.K.--(BUSINESS WIRE)-- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of cloud services for customer engagement, communications and collaboration, has been positioned as a Visionary in the Gartner 2016 Magic Quadrant for Contact Center as a Service, Western Europe1 for the second year in a row. Interactive Intelligence is the only vendor to appear in all three Gartner contact center Magic Quadrants: the Magic Quadrant for Contact Center as a Service, Western Europe, the Magic ...
Interactive Intelligence Positioned as a Leader in Gartner Magic Quadr...
INDIANAPOLIS--(BUSINESS WIRE)-- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of cloud services for customer engagement, communications and collaboration, has been positioned as a Leader in the Gartner 2016 Magic Quadrant for Contact Center as a Service, North America1 for the second year in a row. Interactive is the only vendor to be named a Leader in both the Gartner North America CCaaS and worldwide Contact Center Infrastructure Magic Quadrants.2 The Gartner 2016 Magic Quadrant for C...
Arrow Systems Integration Signs Gold Partner Agreement to Offer Intera...
INDIANAPOLIS & PLANO, Texas--(BUSINESS WIRE)-- Arrow Systems Integration (Arrow SI), a wholly owned subsidiary of Arrow Electronics, Inc., has signed a Gold Partner agreement enabling it to market, sell and support Interactive Intelligence Group Inc.’s (Nasdaq: ININ) customer engagement cloud solution, PureCloud Engage℠. Arrow SI is a total solutions provider specializing in unified communications, voice and data technologies, contact center and network security. “Arrow SI is backed by more than 40 years of ex...
Interactive Intelligence Customer Engagement Cloud Solution Achieves H...
INDIANAPOLIS--(BUSINESS WIRE)-- PureCloud Engage℠ by Interactive Intelligence Group Inc. (Nasdaq: ININ) has achieved compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA). PureCloud Engage is an omnichannel customer engagement cloud solution based on microservice architecture running atop the Amazon Web Services Cloud. It gives healthcare organizations of all sizes fast deployment, easy management, maximum security and continuous delivery of the most innovative customer engagement, commun...
Interactive Intelligence to Host “5 in 5: Technologies that will Dis...
INDIANAPOLIS--(BUSINESS WIRE)-- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, is hosting a free web event titled, “5 in 5: Technologies that will Disrupt Customer Service by 2021.” This 60-minute web event, ideal for contact center managers, business operations managers and anyone responsible for improving the customer experience, will be held Tuesday, Oct. 25 at 11 a.m. Eastern time (EDT). Interactive will be joined by...
Rose-Hulman Institute of Technology’s Homework Hotline Deploys Inter...
INDIANAPOLIS--(BUSINESS WIRE)-- Rose-Hulman Institute of Technology’s Homework Hotline has deployed the omnichannel customer engagement cloud solution, PureCloud Engage℠, from Interactive Intelligence Group Inc. (Nasdaq: ININ). The Homework Hotline uses PureCloud Engage to support 40 student tutors, who provide free math and science tutoring via voice, chat and email sessions. Immediately following the deployment, the Homework Hotline reported improved system reliability, according to Lindsay Hull, Rose-Hulman...
Interactive Intelligence CEO to Discuss How Artificial Intelligence is...
INDIANAPOLIS--(BUSINESS WIRE)-- Interactive Intelligence Group Inc. (Nasdaq: ININ) CEO Dr. Donald Brown will present his views on how technology is shaping business at an Indianapolis Business Journal event on Oct. 12, 8-10 a.m., at the J.W. Marriott Indianapolis. Dr. Brown will share insights into the latest business applications for artificial intelligence, including machine learning, deep neural networks, virtual assistants and more. The presentation will include an audience Q&A. This event is ideal for C-l...
Insider gave away/sold: A director gave away/sold 47,000 shares at 0.0...
A director at Interactive Intelligence Group Inc gave away/sold 47,000 shares at 0.000USD and the significance rating of the trade was 75/100. Is that information sufficient for you to make an investment decision? This report gives details of those trades and adds context and analysis to them such that you can judge whether these trading decisions are ones worth following. Included in the report is a detailed share price chart which plots discretionary trades by all the company's directors...
PropertyGuys.com Deploys Interactive Intelligence Customer Engagement ...
INDIANAPOLIS & MONCTON, New Brunswick--(BUSINESS WIRE)-- PropertyGuys.com, Canada’s largest private sale franchisor, has deployed the omnichannel customer engagement cloud solution, PureCloud Engage℠, from Interactive Intelligence Group Inc. (Nasdaq: ININ). PureCloud Engage is used by PropertyGuys.com’s team of customer engagement specialists who support 100 franchise locations serving more than 600 Canadian communities coast-to-coast. Immediately following deployment, the company cited multiple benefits, acco...
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