reports
Convergys Board of Directors Declares Third Quarter Dividend
CINCINNATI--(BUSINESS WIRE)-- Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced that the Board of Directors of the Company declared a dividend of $0.11 per share for the third quarter of 2018. The Company scheduled the cash dividend payment of $0.11 per share on October 2, 2018, to shareholders of record at the close of business on September 21, 2018. Forward-Looking Statements Disclosure and "Safe Harbor" Note This news release contains statements, estimates, or p...
Convergys Reports Second Quarter Results
CINCINNATI--(BUSINESS WIRE)-- (NYSE: CVG), a global leader in customer experience outsourcing, today announced its financial results for the second quarter of 2018. In the second quarter, Convergys announced that it had entered into a definitive agreement under which SYNNEX Corporation (NYSE: SNX) (“SYNNEX”) will acquire the Company in a cash and stock transaction. Under the terms of the agreement, Convergys shareholders will receive $13.25 per share in cash and 0.1193 shares of SYNNEX common stock for each Convergys ...
Convergys Earns ‘Leader’ Designation in Everest Group’s 2018 CCO...
CINCINNATI--(BUSINESS WIRE)-- Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, has attained the “Leader” designation in the industry’s foremost comparative analysis. Everest Group’s annual Contact Center Outsourcing (CCO) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018 analyzed the contracts, operations and capabilities of more than 35 established CCO service providers. “We are honored to be recognized as a Leader in the 2018 Everest PEAK Matrix for...
Convergys to be Acquired by SYNNEX Corporation for $2.8 Billion in Cas...
CINCINNATI--(BUSINESS WIRE)-- Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced that it has entered into a definitive agreement under which SYNNEX Corporation (NYSE: SNX), a leading business process services company, will acquire Convergys in a cash and stock transaction with an enterprise value of approximately $2.8 billion, including approximately $170 million of Convergys outstanding net debt. Under the terms of the agreement, Convergys shareholders will receive $13.25 per share ...
Convergys Reports First Quarter 2018 Results
CINCINNATI--(BUSINESS WIRE)-- Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced its financial results for the first quarter of 2018. The Company also announced that the Board of Directors approved raising its regular quarterly dividend 10 percent to $0.11 per share. First Quarter Summary Revenue of $674 million, down 7 percent as reported and down 10 percent on a constant currency basis compared with prior year; GAAP...
Convergys Schedules Release of First Quarter 2018 Financial Results an...
CINCINNATI--(BUSINESS WIRE)-- Convergys Corporation (NYSE: CVG), a global leader in customer management, plans to announce its first quarter 2018 financial results after market close on Tuesday, May 8th. The Company also plans to webcast a conference call with investors to discuss results on Wednesday, May 9th at 9:00 AM, Eastern Time. The webcast is live and recorded for availability through June 8th via this link: 1Q18 Conference Call. About Convergys Convergys delivers consistent, quality customer ex...
As Intelligent Customer Care Platforms Experience Rapid Growth, Conver...
CINCINNATI--(BUSINESS WIRE)-- Convergys Corporation (NYSE: CVG), a global leader in customer management, recently completed a pilot implementation of a conversational virtual assistant solution at one of North America’s largest financial services companies. This solution resulted in an annual cost savings of $8.5 million, achieved by increasing the number of calls managed by the Interactive Voice Response (IVR) system by more than two million, decreasing misrouted calls by 67 percent, and creating a seamless conversational experience ...
Convergys Accelerates Deployment of Robotic Process Automation (RPA) t...
CINCINNATI--(BUSINESS WIRE)-- Convergys Corporation (NYSE: CVG), a global leader in customer management, has announced that it has achieved an important milestone with more than one-third of its workforce utilizing Robotic Process Automation (RPA), reducing customer handle times up to 45 percent and transaction error rates up to 98 percent. RPA uses software “robots” to perform tasks within existing applications, such as data entry or cut and paste of data across systems, to quickly respond to commonly asked questions, freeing represe...
Conversational Customer Care Reduces 80% of Repeat Callers
CINCINNATI--(BUSINESS WIRE)-- Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced another step forward in its Conversational platform, Intelligent Voice Portal 11, which delivers human-like virtual assistant technology. Convergys’ Virtual Assistant (VA) Solutions allows customers to say what they need in their own words, complete tasks in the popular IoT devices Amazon Echo™ and Google Home™ and provide a real-time conversational chat bot on Facebook Messenger to resolve customer questions. ...
Convergys Releases Enterprise Voice of the Customer Software to Help C...
CINCINNATI--(BUSINESS WIRE)-- Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced the release of ConvergysCX, a cloud-based Voice of the Customer platform that helps companies change the way customer feedback is used at scale. ConvergysCX unifies feedback across all touchpoints and journeys into a simple interface that makes it easy to share insights across the enterprise. The software goes beyond simply measuring and reporting feedback, incorporating tools that help companies take actio...
Convergys Reports Fourth Quarter and Full Year 2017 Results
CINCINNATI--(BUSINESS WIRE)-- Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced its financial results for the fourth quarter and full year 2017. Fourth Quarter Summary Revenue of $689 million, down 9 percent as reported and down 10 percent on a constant currency basis compared with prior year; GAAP operating income of $52 million, compared with $57 million in the prior year; adjusted operating income of $60 million, compared with ...
Convergys Schedules Release of Fourth Quarter and Full Year 2017 Finan...
CINCINNATI--(BUSINESS WIRE)-- Convergys Corporation (NYSE: CVG), a global leader in customer management, plans to announce its fourth quarter and full year 2017 financial results after market close on Wednesday, February 21st. The Company also plans to webcast a conference call with investors to discuss results on Thursday, February 22nd at 9:00 AM, Eastern Time. The webcast is live and recorded for availability through March 22nd via this link: 4Q17 Conference Call. About Convergys Convergys delivers c...
Convergys Announces Leadership Succession Plan
CINCINNATI--(BUSINESS WIRE)-- Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced that Andrea Ayers will transition from her role as President and Chief Executive Officer following a nearly 30-year career at the Company. Ayers has been a member of the Convergys team since 1990. She was appointed Chief Executive Officer in October 2012. Over the course of her tenure as CEO, Convergys has strengthened its leadership position as a global provider of customer experience voice and...
- Please Change Name John C Forrey
A director sold 30,000 shares at 24.154USD and
A director at Convergys Corp sold 30,000 shares at 24.154USD and the significance rating of the trade was 68/100. Is that information sufficient for you to make an investment decision? This report gives details of those trades and adds context and analysis to them such that you can judge whether these trading decisions are ones worth following. Included in the report is a detailed share price chart which plots discretionary trades by all the company's directors over the last two years clea...
Convergys Reports Third Quarter Results
CINCINNATI--(BUSINESS WIRE)-- Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced its financial results for the third quarter of 2017. Third Quarter Summary Revenue of $688 million, down 7 percent as reported and on a constant currency basis compared with prior year, including a 2 percent contribution from the buw acquisition; GAAP operating income of $48 million; adjusted operating income of $57 million; ...
Unfortunately, this report is not available for the investor type or country you selected.
Report is subscription only.
Thank you, your report is ready.
Thank you, your report is ready.