reports
Zoom partners with Oracle to help enterprises scale customer engagemen...
Zoom partners with Oracle to help enterprises scale customer engagement SAN JOSE, Calif., Oct. 13, 2025 (GLOBE NEWSWIRE) -- (NASDAQ: ZM) announced a strategic go-to-market (GTM) partnership with Oracle designed to help organizations transform the experience they deliver to customers through faster resolutions, streamlined omnichannel interactions, and intelligent self-service. With this partnership, Zoom CX can now run on Oracle Cloud Infrastructure, bringing the capabilities of Zoom’s customer experience platform to even more organizations. Furthering the strategic partnership, in Janu...
Zoom Phone hits 10 million seats, transforming how businesses connect ...
Zoom Phone hits 10 million seats, transforming how businesses connect in the AI era SAN JOSE, Calif., Oct. 09, 2025 (GLOBE NEWSWIRE) -- Today, (NASDAQ: ZM) announced that Zoom Phone, its AI-first, cloud phone system, recently surpassed 10 million seats globally, marking a major milestone in the company’s mission to modernize business communications. Since its launch in 2019, Zoom Phone has become one of the fastest-growing cloud telephony solutions in the market. Its growth reflects the shift from legacy PBXs and fragmented solutions to unified, AI-first communications. Built on Zoom’s ...
Zoom recognized in the 2025 Gartner® Magic Quadrant™ for Unified Commu...
Zoom recognized in the 2025 Gartner® Magic Quadrant™ for Unified Communications as a Service for sixth consecutive year SAN JOSE, Calif., Sept. 26, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today announced it has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS). This is Zoom’s sixth inclusion in the Magic Quadrant for UCaaS, and Zoom is one of only two companies that have placements in both UCaaS and Magic Quadrants. Zoom believes this recognition highlights the strength of Zoom’s AI-first approach to...
- Wedbush Research
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- Anish Jog
- Daniel Ives
- Matthew Weiss
- Sam Brandeis
- Scott Devitt
- Steven Wahrhaftig
Zoom unveils AI Companion 3.0 at Zoomtopia 2025, enhancing agentic AI ...
Zoom unveils AI Companion 3.0 at Zoomtopia 2025, enhancing agentic AI across the Zoom platform Zoom debuts AI Companion 3.0 with agentic AI, delivering powerful new features and work surfaces to transform how teams communicate and collaborate across its platformZoom Business Services to launch agentic AI features for Customer Experience and Zoom Virtual Agent to redefine customer and employee interactions SAN JOSE, Calif., Sept. 17, 2025 (GLOBE NEWSWIRE) -- Today (NASDAQ: ZM) introduced a new era of productivity, intelligent collaboration, and connection, unveiling AI Companion 3.0, wit...
Zoom Cares commits $10M to democratize AI education and expand opportu...
Zoom Cares commits $10M to democratize AI education and expand opportunity SAN JOSE, Calif., Sept. 17, 2025 (GLOBE NEWSWIRE) -- Zoom Cares (NASDAQ: ZM) today announced a $10 million, three-year commitment to expand access to AI education and opportunity. The funding, which was unveiled during Zoomtopia 2025, will be distributed through a combination of large anchor grants to national and global leaders in AI for impact, as well as regional and community-based grants supporting on-the-ground changemakers. A key component of this initiative is a $5 million investment in K–12 AI education ta...
Zoom recognized in the 2025 Gartner® Magic Quadrant™ for Contact Cente...
Zoom recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service for the first time SAN JOSE, Calif., Sept. 10, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today announced it has been recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS). This is Zoom’s first inclusion in the Magic Quadrant for CCaaS, just three years after launching Zoom Contact Center in 2022. Zoom believes this recognition highlights the strength of Zoom’s AI-first approach to customer experience, where AI is embedded in the platform from the gr...
Zoom wins Engineering, Science & Technology Emmy® Award for innovation...
Zoom wins Engineering, Science & Technology Emmy® Award for innovation in broadcast contribution SAN JOSE, Calif., Sept. 02, 2025 (GLOBE NEWSWIRE) -- The Television Academy has honored Zoom Communications, Inc. (NASDAQ: ZM) with an for its groundbreaking Zoom for Broadcast technology. The award recognizes innovations that have made a material impact on television engineering and broadcast storytelling and will be presented at the Television Academy’s Engineering, Science & Technology Emmy® Awards ceremony in Los Angeles on Tuesday, October 14. Zoom for Broadcast has redefined remote med...
- Wedbush Research
- Anish Jog
- Daniel Ives
- Matthew Weiss
- Sam Brandeis
- Scott Devitt
- Steven Wahrhaftig
2Q26 Earnings; Solid Momentum With Healthy Outlook
A Closer Look at FY2Q26 (July) ResultsRevenueTotal revenue of $1.217 billion (up 5% y/y and 4% y/y in CC) came in above both the Street’s $1.200 billion estimate and the company’s guidance range of $1.195 billion to $1.200 billion as the company is using AI to drive growth in its Contact Center Eli
Zoom Communications Reports Financial Results for the Second Quarter o...
Zoom Communications Reports Financial Results for the Second Quarter of Fiscal Year 2026 Second quarter total revenue of $1,217.2 million, up 4.7% year over year as reported and 4.4% in constant currencySecond quarter Enterprise revenue of $730.7 million, up 7.0% year over yearSecond quarter GAAP operating margin of 26.4% and non-GAAP operating margin of 41.3%Second quarter GAAP EPS of $1.16, up 65.7% year over year, and non-GAAP EPS of $1.53, up 10.0% year over yearRepurchased approximately 6.0 million shares of common stock in Q2, bringing the total shares repurchased under the current pl...
24/7 concierge: Zoom’s agentic AI and virtual agent now extends to Zoo...
24/7 concierge: Zoom’s agentic AI and virtual agent now extends to Zoom Phone, helping businesses capture more calls and opportunities Zoom Virtual Agent expands to Zoom Phone, enabling a new concierge use case that delivers personalized support with agentic concierge capabilities to automate routine calls and streamline frontline service across departmentsZoom AI Companion enhances agentic scheduling to coordinate meetings end-to-end, finding the best time, contacting attendees, tracking responses, and recommending next steps without the back-and-forthZoom Hub launches, providing a central...
Zoom to Release Financial Results for the Second Quarter of Fiscal Yea...
Zoom to Release Financial Results for the Second Quarter of Fiscal Year 2026 SAN JOSE, Calif., July 31, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today announced it will release its financial results for the second quarter of fiscal year 2026 on Thursday, August 21, 2025, after the market closes. A live Zoom Webinar of the event can be accessed at 2:00 pm PT / 5:00 pm ET through Zoom’s investor relations website at A replay will be available approximately two hours after the conclusion of the live event. About ZoomZoom’s mission is to provide an AI-first work plat...
Zoom recognized as a leader in Unified-Communications-As-A-Service pla...
Zoom recognized as a leader in Unified-Communications-As-A-Service platforms by leading global research firm The report declares Zoom as a leader with above-average customer feedback among UCaaS platforms SAN JOSE, Calif., July 14, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today announced its recognition as a “leader” with above-average customer feedback among UCaaS platforms by Forrester, a leading global research and continuous guidance firm, in The Forrester Wave(™): Unified-Communications-As-A-Service Platforms, Q3 2025 report. Platform capabilitiesThe Forre...
Zoom rolls out new agentic AI offerings to save time and drive connect...
Zoom rolls out new agentic AI offerings to save time and drive connections Zoom AI Companion now connects with 16 third-party apps, including ServiceNow, Jira, Asana, Box, and others, to complete tasks and orchestrate agents without leaving ZoomCustom AI Companion add-on is now available to online customers, delivering extended capabilities, including AI meeting summaries across top meeting platforms and customized meeting summariesZoom expands core AI Companion capabilities, including real-time call questions, voice recorder for in-person meetings, and meeting agenda creation, included at ...
Zoom unveils Virtual Agent 2.0 to power smarter, autonomous customer s...
Zoom unveils Virtual Agent 2.0 to power smarter, autonomous customer support via next-gen agentic AI SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent. Now powered by agentic AI, Zoom Virtual Agent delivers smarter, autonomous self-service experiences across chat and voice channels. “With the next generation of Zoom Virtual Agent, we’re ushering in a new era of intelligent, proactive customer support, taking customers from frustration to buildin...
Zoom completes rollout of Zoom Phone in six telecom circles, with plan...
Zoom completes rollout of Zoom Phone in six telecom circles, with plans for further expansion in India Licensed by the Department of Telecommunications (DoT) India, Zoom Phone brings AI-first modern telephony to Mumbai, Delhi NCR, Karnataka (Bengaluru), and Andhra Pradesh & Telangana (Hyderabad) telecom circles in addition to Maharashtra and Tamil Nadu (Chennai) SAN JOSE, Calif., June 11, 2025 (GLOBE NEWSWIRE) -- (NASDAQ: ZM) today announced the further expansion of its industry-leading Zoom Phone service to four major metro telecom circles in India — Mumbai, Delhi NCR, Karnataka (Beng...
- Daniel Ives
- Matthew Weiss
- Sam Brandeis
- Scott Devitt
- Steven Wahrhaftig
Zoom Communications Reports Financial Results for the First Quarter of...
Zoom Communications Reports Financial Results for the First Quarter of Fiscal Year 2026 First quarter total revenue of $1,174.7 million, up 2.9% year over year as reported and 3.4% in constant currencyFirst quarter Enterprise revenue of $704.7 million, up 5.9% year over yearFirst quarter GAAP operating margin of 20.6% and non-GAAP operating margin of 39.8%First quarter GAAP EPS of $0.81, up 18.7% year over year, and non-GAAP EPS of $1.43, up 6.0% year over yearNumber of customers contributing more than $100,000 in trailing 12 months revenue up 8.0% year over yearRepurchased approximately 5....
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