PORTLAND, Ore.--(BUSINESS WIRE)--
Customers now can learn tips and tricks on how to get the most out of their Xfinity services at all of Comcast’s six Xfinity Stores in the Oregon/SW Washington Region. Held every Saturday from noon until 2 p.m., the product workshops are designed to help customers better utilize the X1 video platform, learn how to access products and services on-the-go with smartphone apps, and explore the XfinityHome suite of home security products.
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“Our product offerings are best-in-class,” said Comcast’s Regional Senior Vice-President, Rodrigo Lopez. “We recognize that customers aren’t aware of all their capabilities. Our new Saturday clinics will give customers the opportunity to ask questions and let our in-store experts demonstrate the exciting features and functions customers may not have experienced yet.”
Customers are invited to visit the stores, enjoy free snacks and beverages, and to learn how to get the most out of their entertainment. Kristeen Cominiello, Comcast’s Vice-President of Sales and Marketing, said the Saturday clinics arose from customer feedback. “Customer surveys show that people love the technology, but are unaware of all they can do with Xfinity products. We want to teach them how to take full advantage of the technology that’s built into X1, like watching their content on any device, anywhere, or how to connect to your home and family while you’re away.”
The Saturday workshops are another component of Comcast’s larger transformation to ensure each customer has an exceptional experience from the moment they order new service and through installation, to their interactions with Comcast in person, online, or over the phone. To accomplish this, Comcast made incremental investments of $300 million in 2016, focusing on opening new customer support centers, hiring more customer service employees, redesigning all Xfinity stores, and being on time for every appointment.
The six Xfinity stores offering Saturday Clinics are:
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Portland
7037 NE Sandy Blvd. Portland, OR 97213 |
Hillsboro
1995 NW 185th Ave. Hillsboro, OR 97213 |
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Salem
1410 Lancaster Drive Salem, OR 97301 |
Eugene
1063 Valley River Way Eugene, OR 97401 |
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Vancouver 7809 NE Vancouver Plaza Drive Vancouver, WA. 98662 |
Gresham
2830 NE Hogan Rd. Gresham, OR 97030 |
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About Comcast Corporation:
Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. NBCUniversal operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts. Visit http://www.comcastcorporation.com for more information.
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