Report
Hassan Abdel Gelil
EUR 38.85 For Business Accounts Only

Cheap on multiples, but limited catalysts on the horizon; Remain Overweight

Cut TP by 43% to EGP10.4/share, still offering decent upside. We downgrade our valuation primarily to reflect the decline in GCC volumes, intense competition, and a stronger EGP, pressuring RCC’s pricing and wage structure. Despite the stock’s illiquidity and below average 2020-22e EPS CAGR of 2.0% (peer average is 12%), we believe RCC trades at an unjustified discount of 69% to peers. Following lacklustre performance since 4Q18, we expect EBITDA to start picking up in 2Q20, as the effect of the stronger EGP should soften, offset by growth in the offshore outsourcing business via targeting new clients and availing more services. Our implied valuation with a 2020e P/E of 10.4x (vs. current 5.7x), is still at a 42% discount to peers. We see no short-term catalysts for RCC, but flag its attractive 2020e dividend yield of 9%.

New facility in Cairo to add 8% to top line, competition to drive EBITDA margin lower. We assume RCC’s new 1.5k-workstation building in Smart Village (operational in Dec-19) will reach 30% utilisation by end-2020e vs. guidance of 50%, as we factor in potential delays in new contracts, in line with 2019. We expect the new facility to add 8% to the top line, resulting in a 2019-21e revenue CAGR of 11%. We also account for an EBITDA margin decline to 16% by 2024e, from 18% in 2020e, in line with peers’ average, on intense competition, as Egypt remains an attractive BPO location.

New management to focus on growth in offshore business. The new CEO stated that voice services (60% of revenue) are declining. Accordingly, the company plans to expand its digital, HR, accounting, and procurement services, in addition to penetrating new countries. Moreover, management will continue with its expansion plans in Dubai and Saudi Arabia in the medium-term, which we do not account for in our base case as they are still in early stages. Assuming Dubai and Saudi have 150 workstations each, with a 70% utilisation rate and 20% EBITDA margin, we see 13% upside to our valuation for each location.

Further EGP appreciation and competition key risks. Every 5% higher-than-forecasted EGP value cuts our valuation by 10%, given the company’s positive currency position. We also view further competition as a risk, as Egypt remains an attractive hub for contact centre outsourcing.

Underlying
Raya Contact Center Co

Raya Contact Center Co. Raya Contact Center Co is an Egypt-based company engaged in the provision of business process outsourcing services. The Company's services are structured into four divisions: Contact Center, which offers customer service, inbound sales, technical support and tale-marketing; Back Office, including data management, finance & accounting and supply chain management; Inside Sales, which offers customer segmentation, channel development, campaign management, lead management and account management, and Professional Services, which includes human resources outsourcing, call center hosting, contact center and quality consultancy, and contact center training. The Company serves its clients from seven contact center facilities in Cairo and Hurghada, Egypt; Dubai, UAE, and Warsaw, Poland. Raya Contact Center focuses on industries, such as telecom, technology, consumer electronics, banking, automotive, travel and retail industries.

Provider
CI Capital
CI Capital

CI Capital is a diversified financial services group and Egypt’s leading provider of leasing, microfinance, and investment banking products and services.

Through its headquarters in Cairo and presence in New York and Dubai, CI Capital offers a wide range of financial solutions to a diversified client base that include global and regional institutions and family offices, large corporates, SMEs, and high net worth and individual investors.

CI Capital leverages its full-fledged investment banking platform to provide market leading capital raising and M&A advisory, asset management, securities brokerage, custody and research. Through its subsidiary Corplease, CI Capital offers comprehensive leasing solutions, including finance and operating leases, and sale and leaseback, serving a wide range of corporate clients and SMEs. In addition, CI Capital offers microfinance lending through Egypt’s first licensed MFI, Reefy.

The Group has over 1,700 employees, led by a team of professionals who are among the most experienced in the industry, with complementary backgrounds and skill sets and a deep understanding of local market dynamics.

CI Capital has been recognized as the “Best Investment Bank in Egypt” by EMEA Finance for four years running from 2013-2016, and by Global Finance in 2014 and 2015.

Analysts
Hassan Abdel Gelil

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