Optimum’s cNPS for their fiber product is higher than their Cable product but the gap has decreased in recent months. Fiber cNPS has decreased and Cable cNPS has increased slightly. As the size of Optimum’s Fiber customer base increases, the overall cNPS should inch higher. More importantly, Fiber scores are higher than Cable in every category. The company has a lot of work to do to improve scores in price / value and customer support, both of which remain very low for both technologies
In this report, our latest broadband outlook tome, in addition to forecasting the future of broadband by technology for the next 5 years, we undertake a sensitivity analysis for Cable's end-state market share possibilities. We also refresh our work on the relative competitive positioning of carriers based on end-user cNPS scores via our Recon Analytics partnership.
We share here, in our latest Autumn for Broadband report, a quick update on broadband industry trends based on reported company results so far. Industry net adds have improved substantially from a year ago but remain below last year’s when adjusted for ACP impact. Net adds for the quarter were higher than the pre-pandemic norm but trailing twelve-month net adds remain below pre-pandemic levels. We take a deep-dive into FWA’s continued strong momentum by carrier.
In this note, we cover changes to our estimates and how we compare to guidance and consensus. We also look at Charter’s relative valuation in comparison to Comcast. Please see our separate notes reviewing results and thoughts following the earnings call. We have lowered 4Q broadband new adds and ARPU. We have also lowered our total revenue and EBITDA expectations.
There is a lot that’s common between Charter and Comcast, and yet there is a lot that’s different about the two companies. Both are operating in an environment where broadband subscriber growth remains a distant dream. Where the two companies differ is expectation around EBITDA growth. While both companies expect EBITDA to decline in 4Q25, Charter expects to grow EBITDA in 2026 unlike Comcast which expects EBITDA to decline in 2026. We also think Charter has higher pricing power than Comcast.
Liberty Global has reported weak Q3/25 results, with revenues for consolidated entities up 1.0% in reported terms to USD 1.21 bn, and adjusted EBITDA declining 5.7% in rebased terms to USD 337 mn. We are particularly concerned about the continued reduction in the subscriber base. In our opinion, market conditions remain very difficult in many of the group's markets, and we expect little improvement in the conditions until the altnet consolidation starts in earnest.
Charter’s broadband losses were higher than expected. 3Q is usually a seasonally stronger quarter yet subscriber losses showed little sign of improvement vs. 2Q. EBITDA also missed estimates. On the call, we are keen to hear what’s driving the higher subscriber losses. We expect the stock to trade down, but, like CMCSA yesterday, where it winds up for the day will depend on commentary around expected 4Q subscriber and EBITDA trends.
In today's Morning Views publication we comment on developments of the following high yield issuers: Intrum, Liberty Global, Iliad, International Personal Finance, Nissan Motor, Borr Drilling, Seche Environnement, Adler Pelzer, Ontex, Nomad Foods (Iglo), Paragon, Boparan, Ineos Quattro
Liberty Global’s Q3 results contained no new strategic announcements – and this suggests none might be forthcoming next Tuesday at Telefonica’s CMD either with regard to VMO2, which we think is concerning for the credit outlook at that business.
We have updated our BEAD analysis to include the proposal from Texas which was allocated the largest amount of BEAD funding. We now include BEAD proposals from 52 states & territories in our below analysis. We have also updated the analysis for states that have revised their proposals.
If you are one of those eager contrarians looking for the quarter where a combination of discount valuations and even a modest turnaround in cable KPI trends could boost the stocks, this probably ain’t it. The cable industry continues to lose subscribers at an elevated pace with Comcast doing worse than Charter thanks to the 1-2 punch of fiber and FWA.
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