Teleperformance - AGM 26 June 2020
Date of AGM postponed from 16 April 2020 to 26 June 2020.
REMUNERATION
Resolutions relating to remuneration were again strongly contested in 2019, with
approval rates ranging from only 57.6% to 70.6%. Despite a change in compensation
policy in 2019, the compensation of Daniel Julien, Chairman-CEO, and Olivier Rigaudy,
Deputy CEO, is still far too high. They amount to €13.2 million and €4.4 million
respectively. Thus, Daniel Julien's compensation would occupy the 4th place of the best
paid executives according to the ranking carried out by Proxinvest in 2019, whereas
Teleperformance is not part of the CAC 40 companies.
For 2020, the remuneration policy should remain too high. On the other hand, the
remuneration of Board members should remain acceptable (resolutions 6 to 10).
GOVERNANCE
It is proposed to re-elect five members of the Board, two of whom are independent. In
view of the good level of independence of the Board, all these re-elections are approved
by ECGS (resolutions 11 to 15).
Teleperformance is engaged in outsourced customer experience management. Co. delivers integrated solutions to corporations and administrative bodies worldwide to manage all aspects of the customer-relations cycle on their behalf. Co.'s activities include four core business areas: customer care (these are services provided as part of customer service management); technical support; debt collection; and business information and marketing actions. As of Dec. 31, 2013, Co. had approximately 110,000 computerized workstations across 46 countries. Co.'s client includes industries like Telecoms, Internet, Financial services, Technology/media, Insurance, Government sector and Utilities.
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