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Valens Research

NOW - Embedded Expectations Analysis - 2020 10 15

ServiceNow, Inc. (NOW:USA) currently trades near historical highs relative to UAFRS-based (Uniform) earnings, with a 109.9x Uniform P/E. At these levels, the market has bullish expectations for the firm, but management may have concerns about the coronavirus, the Now Platform, and ITSM Pro

Specifically, management may have concerns about coronavirus-related challenges, the employee experience from their ITSM Pro offering, and the performance of the system of record. In addition, they may be overstating the capabilities of their Now Platform in acquiring customers, and the timeframe of building the said platform. Furthermore, they may lack confidence in their ability to sustain momentum in their customer service management business
Underlying
ServiceNow Inc.

ServiceNow provides enterprise cloud computing services that define, structure, manage and automate digital workflows for global enterprises. The company markets its services to enterprises in a variety of industries, including consumer products, education, financial services, government, health care, information technology (IT) services and technology. The company sells its subscription services through direct sales and, to a lesser extent, through indirect channel sales. The company also provides a portfolio of personnel and other services, both directly and through its network of partners. The company's products include IT service management, IT operations management, IT business management, and security operations.

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Valens Research
Valens Research

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